Get Started Today!  217-475-0226

croom new

Decatur Computers Inc. Blog

Decatur Computers Inc. has been serving the Decatur area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed IT Services Destroy Downtime

Managed IT Services Destroy Downtime

We live in a time where technology management is confusing, and it’s mostly because every business has different strengths, needs, and budgets to work around. What works for one small business won’t work for another, and what works for a large enterprise certainly won’t do the trick for a small business. How do you cut through all the noise and get the technology assistance your business needs? The answer: managed IT services.

The Break-Fix Dilemma

Businesses often attribute their lack of adequate technology maintenance and management to a lack of appropriate funding. This means they aren’t hiring professionals to take care of their technology throughout the workday, instead opting to address issues with their technology as they arise. This is the opposite of sustainability; this is what is called break-fix maintenance, i.e. waiting until the technology is causing problems for your operations before addressing it. It creates downtime and unnecessary costs which could be prevented with the right approach.

The Managed Services Model

Managed services aim to address the challenges that businesses face when looking for IT help. If companies cannot hire in-house IT technicians, they can instead work with a managed service provider for their technology needs. The provider addresses the company’s technology challenges according to a service level agreement, and the company pays the provider on a per-month or per-service basis.

The reason that managed service models are so successful is due to their preventative nature. If issues can be addressed before they become larger, more difficult problems, you can often prevent the downtime that comes from them from crippling your business and your productivity further.

Scalability and Predictability = Sustainability

Perhaps the greatest benefit that managed services provide for small businesses is the consistency necessary for sustained growth and success. IT expenses can be wildly unpredictable according to the break-fix model of the past, as you might have lesser expenses one month only to have to replace multiple endpoints the next. With managed services, you get a predictable monthly cost that allows for easy budgeting. With this comes peace of mind that your organization can implement new technologies without breaking the bank or losing out on other opportunity costs.

Get Started with Us Today!

It’s difficult enough to find technicians who can do the work you require of them, so why not make things easier for yourself and work with a managed service provider like Decatur Computers Inc.? With our trusted and trained technicians to back you up and to ensure that your technology is in proper working order, your business can achieve great things. To learn more about how we can support your operational goals, reach out to us at 217-475-0226.

Stay Informed

When you subscribe to the blog, we will send you an e-mail when there are new updates on the site so you wouldn't miss them.

A Windows Vulnerability found in your Calculator? ...
A Good CRM Is Vital for Your Business


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Sunday, May 28 2023

Captcha Image

Mobile? Grab this Article!

Qr Code

Latest Blog

Modern businesses depend on cybersecurity to help keep operations from being targeted by hackers and other cybercriminals. Businesses need to be both resilient and agile in how they protect their infrastructure from these threats. Let’s discuss four of the most important way...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.