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Decatur Computers Inc. Blog

Decatur Computers Inc. has been serving the Decatur area since 2001, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Keeping Ahead of IT Problems Can Be a Complete Game Changer

Keeping Ahead of IT Problems Can Be a Complete Game Changer

You can prevent most problems with your technology infrastructure just by administering basic maintenance to it from time to time. Some companies, however, don’t have in-house IT departments to work toward this goal, and we understand this. That’s why managed services exist, though!

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Managed IT Services Destroy Downtime

Managed IT Services Destroy Downtime

We live in a time where technology management is confusing, and it’s mostly because every business has different strengths, needs, and budgets to work around. What works for one small business won’t work for another, and what works for a large enterprise certainly won’t do the trick for a small business. How do you cut through all the noise and get the technology assistance your business needs? The answer: managed IT services.

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Managed IT Services Successfully Support Businesses

Managed IT Services Successfully Support Businesses

Technology management is a challenge for small businesses, especially those that have limited resources at their disposal. There are a lot of decision makers that are under the impression that they cannot afford to take proper care of their technology, so they put it off until their technology starts to fail. So, we ask you this question: if not now, when is the appropriate time to take care of your technology?

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Managed IT Services Make a Huge Difference

Managed IT Services Make a Huge Difference

It can be a challenge to keep your business technology and solutions in proper working order. This goes doubly for businesses who don’t have time or resources to handle day-to-day management, let alone implementing new solutions that can improve operations. Thankfully, outsourcing gives small businesses like yours the opportunity to better manage their technology, and it’s all thanks to managed services.

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Explaining Managed IT Services

Explaining Managed IT Services

While browsing our website, chances are you will come across the term “managed service provider” or “MSP” more times than you can count, and that’s typically how we would describe our business model. However, we realize that this term might not necessarily mean much to you—at least, not without some context. Today, we want to clarify what MSPs do and how we can revolutionize the way you conduct business.

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When the North Pole Needs IT Support, We’re Their First Call

When the North Pole Needs IT Support, We’re Their First Call

We work with a lot of businesses, but one in particular may surprise you. Let’s talk about how our services made a certain organization’s critical processes a lot easier to manage during their busiest time of year:

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Support Your Technology More Effectively with These 3 Practices

Support Your Technology More Effectively with These 3 Practices

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

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Do These 4 Things to Avoid Bad IT Situations

Do These 4 Things to Avoid Bad IT Situations

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

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Profiting Off Your IT Investments

Profiting Off Your IT Investments

Revenue generation is the name of the game for every business and sometimes technology is looked on as more of a hindrance to profitability than a tool to cultivate it. To turn this notion around, a business needs to make strategic investments that will return some type of benefit, whether that be the availability of alternate revenue streams, a boost in productivity, improved collaboration, and more. Today, let’s take a look at some ways that businesses can invest in their IT and improve their profitability as a result. 

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Scale Your IT to Better Manage Your Budget

Scale Your IT to Better Manage Your Budget

Today’s business has to do more with less. This goes for all of its resources including the technology it uses. Runaway IT budgets can put a lot of pressure on the technology to do more than it can. To get the most out of your business’ technology investments, consider the following strategies.

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The Lego Group Is Using IT the Right Way

The Lego Group Is Using IT the Right Way

Regardless of a business’ size, technology can help it to resolve most operational challenges it is contending with. For instance, global toy producer The Lego Group shared their own story about how improved IT solutions helped it to address some significant issues it had. Let’s go over what The Lego Group did, and then see how their process could translate to your business.

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IT Help Desk and Its Business Benefits

IT Help Desk and Its Business Benefits

When your business has computer problems, productivity tends to decline. Unfortunately, IT, for all its benefits, has to be constantly maintained. One of the best ways to maintain your technology, or fix issues when they arise, is to lean on an IT help desk. Let’s take a look at the ways an IT help desk can benefit your business.

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What Are Your Biggest Issues, IT Challenges and Priorities?

What Are Your Biggest Issues, IT Challenges and Priorities?

All a business’ technology is important to its operations, but based on its industry, certain priorities are bound to arise. A recent survey cast a light on some of these priorities, giving us a view of what small to medium-sized businesses are concerning themselves with. Let’s review some of the trends this survey revealed to see how well your priorities match up.

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Examining the Relationship Between Professional Services and IT

Examining the Relationship Between Professional Services and IT

Professional services have a reputation for being the important kind of work that has to be learned through experience. However, that reputation doesn’t usually cover these businesses using very much technology, because for a very long time, professional services didn’t.

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Patch Procedure Insight

Patch Procedure Insight

Patches are one of the most important aspects of your technology. As with anything, technology is constantly changing, so shouldn’t your software? Today we will discuss three tips, sharing advice on optimizing your patch management process. 

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You Need to Sufficiently Prepare to Make Changes to Your Business’ IT

You Need to Sufficiently Prepare to Make Changes to Your Business’ IT

Technology is something that experiences rapid change, and while it’s usually beneficial to businesses, change can often bring with it a set of growing pains. You might be able to get more done and reach more customers, but it might stretch your resources, frustrate employees, and force new processes upon your organization. When this change comes, will you lament the good old days, or will you seize the opportunity to improve your business as a whole? When it comes to technology, the answer might make or break the future of your organization.

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Does Retail Finally Need Technology?

Does Retail Finally Need Technology?

Unlike the office environment, the technology used in retail has been relatively stagnant. The times are changing, though. It’s been a long time coming, but the technology used in the retail environment is finally evolving to meet the growing needs of organizations. Unfortunately, this has been met with the challenges of implementing said technology in the industry.

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Information Technology: How to Handle the Inevitable

Information Technology: How to Handle the Inevitable

Sometimes it might feel like your technology never works as you want it to. You might try to open up a software application only to find an error message that keeps you from being productive. The error doesn’t go away no matter how many times you reload the application. How can you eliminate these issues that threaten to derail your productivity throughout the workday?

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5 Reasons Why an RMM Approach Would Work for You

5 Reasons Why an RMM Approach Would Work for You

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

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Could Your Business Benefit from E-Commerce?

Could Your Business Benefit from E-Commerce?

Commerce has been fully embraced by the Internet, with online stores slowly phasing out many brick-and-mortar establishments. While you may not be in too much danger, depending on what you offer, you may also have the opportunity to leverage this trend in your favor. Below, we’ve outlined a few factors to help you decide if e-commerce is the right fit for you.

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You’ve probably seen the word “metaverse” pop up in your news feed at least once or twice over the past couple of months, but the concept can be a bit difficult to understand, as it’s a bit complicated by nature. Let’s discuss what the metaverse is, why it’s important today,...

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Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.