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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

4 Key Steps to Better Cybersecurity

While these rules have been borrowed, we’ve injected a few of our own insights that have come from our experience in serving Illinois businesses.

Watch What You Click

Many, many threats rely on the end user to actively do something to trigger an infection or other issue. Due to the solutions developed by Microsoft and other security software providers, the idle workstation waiting for a new hire is far less likely to be a security issue than the one next to it, where a user logs in each day to do their job.

This is known to cybercriminals, and so they focus their efforts on targeting end users as their points of entry.

One way they do so is to use email to distribute their attacks. They’ll disguise their threat to look like just another attachment on just another business email, so a user clicks on it and - whoops - there goes your network. Other threats may be bundled in an installation of some other application - kind of like how those browser toolbars that would mess with your computer used to be installed.

Some of these threats, like the browser toolbars, are slowly going extinct through improvements to the software itself, many threats aren’t going away. Scareware can still appear on a website and fool you into downloading the “antivirus needed” (actually just the malware) and infecting your system yourself. Taking a moment and considering what you are about to do before you actually follow through with it may help you avoid a threat. Remember, your IT support provider is always there to help you out if you need assistance in one of these situations.

Keep Everything Updated

Consider how often the software programs you use are updated by their developers. Every so often, developers will release improvements to their existing programs - shoring up issues and bugs in the software, compatibility problems, and adding patches to vulnerabilities, as well as simply adding new features and enabling the software to run more effectively.

Now, can these changes be scary? You bet. I can’t tell you how irked I was when my smartphone’s Gmail app suddenly moved the option to switch inboxes to the other side of the screen. It has been months, and I still have to take a moment to correctly switch from one account to another.

As scary or as frustrating as these updates may be, they usually include some security feature that you can’t afford to neglect. Cybercriminals are relentless in their search to find new ways to exploit the software that millions of potential targets use - as you’d expect them to be. In fact, many of them pay attention to the security updates that developers release, because they know that many people wait to run the update. As a result, the longer you procrastinate a security update, the more you risk falling victim to the precise threat it remedies.

This is exactly why we so frequently recommend that you keep up with your updates, on every device you have that connects in any way to the Internet. Every workstation, mobile device, laptop, tablet, e-reader, every smart appliance in the break room, everything and anything with an Internet connection. While many devices like these have updates applied automatically, you need to be sure - otherwise, you run a much greater risk of a security breach.

Channel Marie Kondo

Speaking of keeping things updated, how many times have you been prompted to update software that you don’t really use anymore? Why not just remove it from consideration?

While your business’ solutions may not, as tidiness and organization guru Marie Kondo says, “spark joy,” they should certainly serve your company some purpose - otherwise, they are just sitting on your network. This means that there’s one more solution that you could easily overlook when the time comes to update (and if you aren’t using it, you very well might forget you have it), meaning that there’s one more potential vulnerability on your network.

As Kondo has said, “Once you learn to choose your belongings properly, you will be left with only the amount that fits perfectly in the space you own.” In other words, it helps to audit your technology, which brings us to our final cybersecurity recommendation.

Audit and Document

There are a lot of decisions that you have, to be frank, forgotten about. Unless you were blessed with the greatest memory in history, there is no chance that you remember each and every choice you’ve made in just the last week, let alone in the last month, or year, or however long you’ve been in operation. So, even if you have the particular scent of a certain terrifying high school teacher’s perfume burned into your brain, or a vivid memory of the first time you tried cauliflower as a child, you’ve probably installed a few applications onto your network that you have no recollection of installing.

As we’ve already established, this can be a problem.

You also need to keep in mind that it isn’t just the odd application that can create these issues. They can also come from old hardware on your network, outdated server settings or online security credentials for your bank, your email, or your social media. An audit can help you catch these kinds of issues before they develop into real problems, and keeping in-depth and detailed records updated can make this process easier over time.

By subscribing to these rules, you stand a much better chance of keeping your company safe for a much, much longer time. However, they aren’t the only things you need to do to be secure. We can help with the rest, too. For more assistance in keeping your business safe, give Decatur Computers Inc. a call at 217-475-0226.

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Tip of the Week: Limiting OneDrive Sharing

Microsoft makes file and folder sharing in OneDrive pretty easy - log in, right-click the file/folder, and click Share.

This enables a user to share content with their contacts, an email address, or obtain a copy of a shareable link that brings the user accessing it to the content. By default, this allows access to edit the content, but this can be adjusted to read-only.

This is extremely useful when sharing files on an individual basis, but do you really want to monitor your team (or, in other words, babysit them) to ensure that they are only using this capability to send content to those authorized to access it? Probably not, which is why it is nice that OneDrive has global settings that authorize an administrator to go further than individual file and folder permissions to control a user’s sharing capabilities.

Limiting OneDrive File Sharing for a User

Using your admin access over your organization’s OneDrive, visit https://admin.microsoft.com/ and sign in. Once you’ve done so:

  • Find Admin centers on the left side of your screen. Click SharePoint.
  • This should bring you to the new SharePoint admin center. If it is still the old one, go to the new version by clicking on Open it now.
  • One the left side of your screen, locate Policies and select Sharing.

This gives you access to the global settings, which will apply any changes you make to all accounts. To be more granular, and edit individual user settings, access Users, Active Users, and finally, the one you want to grant or rescind privileges from. You should see a tab labeled OneDrive, under which you’ll find Sharing options.

The privacy and security of your data is important - so make sure you have tight control over your company’s data and information. Decatur Computers Inc. is here to lend a hand. To speak to one of our professionals, give us a call at 217-475-0226.

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The Conferencing Options That Really Matter

The first question many people have is why do people need conferencing software? The universal answer is: meetings. Every company needs to have them, every employee loathes them. The meeting can be the most thought-provoking and important event that happens in any given day at your business, but it can also go on too long, waste time and energy, and just be downright unproductive. 

How does a conferencing solution change this unfortunate paradigm? Simple, it allows people to meet from any location with an Internet connection, on almost any device they have access to. Besides this, it includes many of the features that you would find if you all were in the conference room. Features that include:

  • Presentation Streaming
  • Screen Sharing
  • Real-Time Chat
  • Video Chat  
  • Drawing Tools
  • Meeting Recording

...and more.

If you are looking to save time, enhance productivity, and energize your people, call Decatur Computers Inc. today at 217-475-0226 to talk to one of our knowledgeable IT consultants about getting a conferencing solution for your business.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

In many ways, explaining why sufficient cybersecurity is important for your business has become redundant - especially when it is much more important to understand how this cybersecurity needs to protect you. The threats to data and privacy are known, but no less potent. In ...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.