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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

AI Isn’t an Employee Alternative, but a Tool to Assist Users

Nowadays, it’s worth asking if comparing the two was the right call; rather, industry professionals think that collaboration between AI and human workers is more preferable compared to competition.

Turing’s Standard May Have Produced Economic Inequities

At the Stanford Digital Economy Lab, director Erik Brynjolfsson claims that advances in AI have created serious issues, economic inequality among them. In the Spring 2022 issue of Dædalus, a journal produced by the American Academy of Arts and Sciences, he writes that the goal of AI swiftly became a mission to overtake the capabilities of the human mind. All of that to say that this mission was not the appropriate way to handle the development of this technology. Brynjolfsson’s work illustrates that this fixation on creating human-like machines has made wage inequality worse.

Brynjolfsson’s argument is that the development of AI has simply removed the need for human employees, and while productivity can increase as a result, the benefits of that productivity are only really reaped by business owners and leaders within organizations. This divide further increases the rift between workers and the rich, increasing the wage gap and creating what is known as “the Turing Trap.”

The creation of AI is just another example of humans attempting to ascend from humanity to become something different entirely, a creator of life in their own image. There are countless examples of this ranging from the golem of Jewish folklore, the automatons built by Daedalus of ancient Greek tales, or the inventors from early Islamic kingdoms and the European Renaissance. Modern popular culture and media does little to separate AI from these stories, as they paint AI as human-like entities seeking to become even more human-like.

If this is the wrong approach, then what is the right one?

According to Brynjolfsson, AI Would Be Better Used as “Augmentation”

Human employees and AI employees are both capable of doing things well, but it’s critical to note that the things they do well are not the same. Therefore, the key to making the most good out of AI is for humans to supplement their shortcomings with it. In essence, humans are “partnering” with AI to produce better results.

Unfortunately, it’s seen as easier to replace rather than integrate AI, simply because there is no true precedent for doing so. Other research has shown that there are various tasks that people would prefer to do themselves rather than AI, so there will always be things that people want to do themselves that AI can, but should not, do. People are worried that automation will replace the human worker, but there are other proponents who argue that AI can only feasibly cover a small portion of the various duties associated with human work.

AI is a Tool, Not Competition

We urge you to think of AI not as an excuse to cut workers, but more of a tool they can use to bring about success for your organization. To discuss your options, give us a call at 217-475-0226.

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There’s Been Another Step Towards Passwordless Authentication

Let’s consider a recent step that one of these big names recently took that shows particular promise for a passwordless future.

Enter the Passkey, and Google’s Embrace of It

The concept of a passkey is a simple one—basically, it’s another stored credential, but in this case, it is stored on the device and is exchanged with the website directly. This way, all obligations for the user to remember any credentials is eliminated.

The passkey is, on almost all counts, a superior means of authentication—and it’s all because it eliminates the need for a password text box at all. Instead of relying on the user to provide a form of authentication, passkeys are automatically generated and are inherently more secure than any user-generated form of authentication.

The trouble is, in order for passkeys to work, support for them will need to become standard. As in, every website, every browser, and every password manager will need to implement them. In addition to this, passkeys will require the user to have their phone handy and to use a Bluetooth connection to allow the phone to talk to the device in use. This localization, while helping protect your accounts, will also eliminate the capability of most desktops to utilize it.

Google, and Many Others, are Enthusiastic about Passkeys

Apple, Google, the FIDO Alliance, and Microsoft have all put their support behind the idea, with Google launching betas on both Chrome and Android, and iOS version 16 implementing it.

Google’s beta—which you can sign up for through Play Services—allows you to create passkeys on your Android devices, and passkeys are now supported in Chrome Canary, with more stable versions promised soon.

Google’s plan is to utilize its Password Manager to store these passkeys. The mobile device will have the user pick the correct account, then use a biometric proof to authenticate their identity. The phone will send over the authentication via Bluetooth, the browser sends the passkey to the website, and you’re in. Of course, if you’re actively logging in to something on your phone, the Bluetooth step is skipped.

We look forward to seeing how this technology develops and the prospect of using it as a means of potentially simplifying user authentication, without shortchanging security as a result. While there’s still some work to be done, the promise is there. In the meantime, reach out to us at 217-475-0226 to find out how we can help you manage your current cybersecurity and user authentication needs.

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Different Scams Impact Different Audiences, Which Means You Need to Prepare for All of Them

Let’s examine some of the findings of this report, and what they tell us about the state of cybersecurity.

Here’s the Hard Truth: Different Types of Scams are More Effective with Different Age Demographics

According to the FTC, scams are universally effective. However, one form of scam may be more effective to one generational subset, while another might impact a different one.

For instance, the FTC’s research saw that younger generations were far more prone to online shopping fraud, investment scams, and job scams. Meanwhile, older generations were more successfully targeted by tech support scams and sweepstakes scams.

It also needs to be said that different scam victims are frequently targeted using different means, as well. Younger Millennials and members of Generation Z are frequently successfully targeted by scams that begin on social media, while Generation X and Baby Boomers are frequently victimized by phone scams.

It Doesn’t Matter What Age Someone Is, They’re Just as Vulnerable to Cyberattacks and Scams

With so many scams out there, utilizing different mediums and platforms to target their intended victims, it’s important that everyone is prepared to spot potential threats and react to them appropriately…and this is all the more important in the business.

Fortunately, businesses in Illinois can turn to the professionals at Decatur Computers Inc. for assistance in preparing their teams to deal with assorted cybersecurity threats. Give us a call at 217-475-0226 to learn more about our cybersecurity services.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

The past several years have brought about innovations in artificial intelligence, or AI, that has workers worried for their jobs—especially as it moves into more practical and usable mediums. This can all be tied to the Turing Test, a way of measuring the intelligence of a c...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.