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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Exploring Common Server Issues SMBs Encounter

Is the Server Getting Old?

Age is very much something more than a number, at least for your server’s hardware. These components generally last anywhere from four-to-six years. Some organizations will replace it every three, while others push for longer. When age starts to become a concern, the best course of action is to replace the hardware. Otherwise, downtime and disruption could set your budget further back.

How Maintained Is the Space?

Servers are like Goldilocks in the fairy tale - everything has to be just right for them. If it’s too hot in your server room, or too cold… or if it’s too humid, too dusty, too stuffy, or if there isn’t enough power being supplied… to put it frankly, there are a lot of factors that you need to consider regarding the environment your server is in. All of these variables can impact its function.

Fortunately, there are various solutions to attend to these variables. Climate control systems in a properly ventilated space can help keep the temperature balanced in a safe range, and power loss can be mitigated with devices known as uninterruptible power supplies. Investing in a few precautions can help prevent much larger investments down the road.

What Else Could Be Causing a Problem?

Your business’ technology makes up its own system, which means that an issue in one part of the system can easily have an impact on other parts of that system. To translate, your “server issue” may not actually be a server issue. With any luck, a simple reboot will solve the problem, as it often does. If it doesn’t, we’re always here to help.

This is just a very small selection of reasons your server could go on the fritz, never mind how the rest of your technology could be affected by other issues. Decatur Computers Inc. can help fix them all. To learn more about our services, give us a call at 217-475-0226.

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Tip of the Week: Stop Word from Editorializing

However, before we go any further, it is important that we say something here:

The tip we are about to go over will require you to make some changes to settings, which you should first run by your organization’s IT advisor for them to sign off on. Don’t be afraid to ask for help in implementing these changes, either.

The crux of this issue is that Word is inclined to reformat what you have typed to the “correct” formatting, such as adding hyperlinks to websites and adjusting how the list you typed up appears as soon as it is clear what you are doing.

There is a particular setting directly responsible for this happening: AutoFormat As You Type. Admittedly, it can be useful at times, but many find it to be more of a distracting frustration. If you’d prefer Word not to do this, you can turn off the features you don’t want pretty simply:

  • Under File, choose Options
  • Find the category for Proofing, and from there, AutoCorrect Options
  • Navigate to the AutoFormat As You Type tab.

This tab enables you to deselect which options you no longer want AutoFormat to pay attention to, keeping the ones you’ve found useful - the best of both worlds.

Furthermore, Microsoft Word will wrap text, or in other words, move down to the next line when space has run out on the one in progress. Under normal circumstances, this is a great feature, but there are a few times that you want a certain phrase to all be on one line. A few common examples of this are for things like names, dates, telephone numbers, and distinctive hyphenated phrases, like “up-to-date”, that should be treated as a single word.

The easiest way to deal with this is to use non-breaking spaces and hyphens, instead of your average spaces and hyphens. What’s the difference? Not much at all - just the fact that non-breaking ones will connect the text to be seen as a single word, moving the entire phrase to the next line if there isn’t enough space.

  • Non-breaking space: Ctrl+Shift+Spacebar
  • Non-breaking hyphen: Ctrl+Shift+Hyphen

With any luck, you’ll be able to format your Word documents with less frustration from here on out. 

Subscribe to our blog to find out when we have new content up for you to read!

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VoIP Solutions Can Have a Ton of Features

What is the Difference Between VoIP and Traditional Telephony?

This is an interesting question, because - at least on the surface - there is effectively no difference between the two options. However, once you look more closely, it becomes more clear that the primary difference is the fact that VoIP solutions offer a lot more than the traditional means of placing calls ever has.

This is effectively because of VoIP’s means of delivery - Voice over Internet Protocol. As VoIP leverages the Internet to deliver data, it can also be equipped with various other capabilities.

Now, in fairness, traditional telephony allows for many of these capabilities… but certainly not all of them, and they are usually an additional cost. These capabilities and features that come standard with a VoIP solution will typically make a traditional telephone system more expensive and lackluster.

Here is a very brief sample of the many, many features that VoIP is capable of supporting:

Call Forwarding and Mobile Applications

Missed calls are never a good thing in a business setting, so the ability to connect other devices, like a mobile phone, to a VoIP solution means that calls are much more likely to reach their intended recipient is a useful ability to have. Similarly, VoIP solutions are generally available as mobile apps as well, allowing another means of making and answering calls.

This gives your workforce the capability of working from anywhere, as long as they have Wi-Fi or a mobile signal. Sales people can work from the road, employees can work from home if they have to, and everyone still has all the features as if they were sitting at their desks.

Call Recording

The ability to listen in on a past conversation is one of the best ways to get all of the information you need, as you can focus fully on the discussion you are having without splitting your focus by taking notes. Recorded calls can also contribute to your training resources, giving you practical examples to provide to new employees.

Collaboration Options

With the proper amount of discipline, a VoIP solution makes a great conferencing tool. Three-way calling comes standard, and most options have a conference bridge feature, to expand these conversations to your entire staff.

Ready to learn more about what VoIP can bring your business? Reach out to our team! Call Decatur Computers Inc. at 217-475-0226 today.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

A server is a very important piece of the modern business’ technology infrastructure, and so it is important to understand what it is that could cause it to crash. Here, we’ll go over some of the most common crash causes to help you determine how to best take care of it.&nbs...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.