Get Started Today!  217-475-0226

Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Forcing Remote Teams to Come Back Full Time May Be Hurting Your Business

In-House Work Doesn’t Always Work

“But from my experience, if you are counting on forced hours spent in a traditional office to create collaboration and provide a feeling of belonging within your organization, you’re doing it wrong.”
— Michael Dell, of Dell Technologies

Even big names like Michael Dell are advocating for remote work under the correct circumstances.

Where Does This Sentiment Come From?

Let’s establish some context for this quote.

Several months back, an author named Malcolm Gladwell, the mind behind books like Outliers, Blink, The Tipping Point, and many other works—sat in on a podcast. During the podcast, Gladwell expressed some choice opinions about remote work, including the following:

“I know it’s a hassle to come to the office. But if you’re just sitting in your pajamas in your bedroom, is that the work life you want to live?”

"We want you to have a feeling of belonging and to feel necessary and we wanted you to join our team, and if you're not here it's really hard to do that."

"If we don't feel like we're part of something important, what's the point? If it's just a paycheck, then what have you reduced your life to?"

“It could have[sic] a really lovely thing where, if you preferentially select people based on their desire to work in the office, that’s a really wonderful way to build a really nice office culture, right? For the moment, you can just cream-skim all the people who believe in the value of that.”

Despite the fact that Gladwell does most of his work from his home office or local eateries, has no dependents to take care of, and collected all observations noted in his own audiobook and podcast company, we won’t poke too many holes in his argument. Instead, we’ll let Michael Dell do the talking. Dell published his thoughts on Gladwell’s comments in a blog post he shared on LinkedIn—which is where his above quote came from.

Dell Describes a Very Different Remote Work Experience

Dell started implementing remote work for his company years ago. Nowadays, about 65% of his employees work remotely anywhere from one to five days a week—and this was well before the pandemic forced them to go fully remote.

A study called the Dell Technologies Breakthrough study, put together by Dell Technologies and a U.K.-based technology market research company called Vanson Bourne, backs up Dell’s claims. According to the 10,500-people study, around 80% of respondents saw remote work bringing significant benefits, including but not limited to financial independence, more time with loved ones, and increased time for personal projects. According to Dell, an astounding 88% of employees hired since March of 2020 plan to remain at the company.

It’s not all sunshine with the study, though. 58% of respondents claim to struggle with work/life balance, while 41% feel burnt out. Dell goes on to state something that we perhaps agree with the most: that “...you have to supply your team with the right tools and processes.”

Implement the Right Technology to Maximize Productivity

Dell has made plenty of great decisions in the wake of the pandemic, particularly in its efforts of digital transformation, i.e. adopting more flexible and beneficial IT solutions. For example, here are some ways Dell has grown more resilient with remote technology.

  • Dell was much more prepared for the jump to remote operations and was even able to launch new products throughout the pandemic.
  • The flexibility of remote work allowed Dell to put together a strategy to return to the workplace with minimal friction and disruption.
  • This safety-first mindset helped Dell build a strong company culture.

As Dell shared in his post:

“We’ve realized that one size does not fit all and shifted away from focusing on where our team members work to what they need to do, and ensuring they have the right tools, support, and technology to do it.”

We Can Provide the Tools You Need to Make Remote Work a Success

Don’t let the struggles of implementing technology solutions hold your business back from success with remote operations. To get started the right way, contact Decatur Computers Inc. at 217-475-0226.

Learn More

Considering LastPass’ Breach, Should Password Managers Be Trusted?

First, let’s go over what we know.

LastPass Lost Their Intellectual Property, Not Customer or Employee Data

According to the password manager’s report, no customer or employee data was successfully accessed, with those responsible instead only gaining access to the password manager’s proprietary source code. We say “only” because many pieces of proprietary software these days use many, many open source components, all of which need to be documented even if some modifications were made.

So, while LastPass’ source code could be helpful to a prospective attacker, it isn’t going to be their magic bullet to get in.

This is also why open-source projects—where source code is openly shared so it can be examined and improved upon—are able to exist. Many of these open source projects have received security updates for vulnerabilities that went unnoticed, despite all eyes having access to the code.

Furthermore, a Decent Password Manager is Effectively Useless to Break Into

To explain this, let’s pretend that your password manager is like a giant bank. You go to the bank and deposit your money—your passwords and other credentials—into their vault for safekeeping.

The fear is that, should someone manage to break into the bank and access the vault, all of your money is there for the taking. This would be the case if your password manager was just storing the passwords you provided on their own servers. However, that isn’t how a reputable password manager functions.

To return to our bank analogy, the vault is really only filled with safety deposit boxes that are brought to you when you need to access them. You have your master key (the password to the vault) along with another, secondary form of identity authentication to provide that is generated on the spot, and required to access your safety deposit box.

Notice that the bank doesn’t have the key to your vault, meaning that they actually can’t allow someone else to access your safety deposit box, whether that someone is a criminal or a member of law enforcement.

This is how a password manager works: rather than storing your passwords, encrypted versions of your passwords are stored—and, with you being the only one with the password to your other passwords, the password manager can’t decrypt them on its own.

So Yes, It is Still a Good Idea to Use a Password Manager…

…and for a few reasons, too.

  • A decent password manager helps reinforce password best practices, in that it condenses the tens and dozens of passwords you should be remembering into a single password that is supported by multi-factor authentication. It’s no secret that many people shrug off the best practice of using a unique password for each account. Because the password manager stores them for you, you only need to remember the one password that gives you access to your password storage.

  • A decent password manager can help you come up with better passwords, preventing you from using recognizable patterns. I want you to do me a favor and think of a completely random password. Now, consider that password and see if you included any personal details or other information that could be associated with you. Did you stick to a pattern that you’ve used in your other passwords? A password manager can help you avoid these habits by generating longer, more complex passwords on your behalf.

  • A decent password manager will stop you from recycling passwords. Let’s say that a website you have an account on is hacked, and your login credentials are exposed in the data breach. If you’ve used the same login credentials elsewhere, that’s another however-many accounts that have been compromised. A password manager removes the temptation to use the same password everywhere, because it makes it easier for you to switch them up.

  • A decent password manager will help protect you from phishing sites. You and your password manager see websites differently, so while you may see Facebook or a Gmail login page, your password manager won’t, and will prompt you to not put in your credentials.

Make No Mistake, the LastPass Hack Isn’t Good News…

…but it also isn’t nearly as bad as it could have been. Decatur Computers Inc. is here to help you make sure that your security is as established as possible, protecting you from issues, threats, and attacks—including through the use of a reliable password manager. Give us a call at 217-475-0226 to find out what we offer to businesses.

Learn More

Why Quiet Quitting is Counterproductive

Quiet Quitting Is, In Essence, About Boundaries

Ultimately, quiet quitting is not about the employee giving up on their work and disappearing into the ether, only to emerge when needed. It’s more about setting healthy boundaries between themselves and their work and ensuring that they are not being taken advantage of in the workplace. This might look like an employee resisting tasks or responsibilities that they think are not a part of their duties, at least until they have received additional compensation. It’s the embodiment of the phrase “Act your wage.”

What quiet quitting boils down to is a rejection of the modern hustle culture that has permeated the workplace and cemented itself as the norm. It’s simply a polite refusal to go above and beyond their duties unless the employer makes it worth their while.

Who is Doing the Quiet Quitting?

Believe it or not, it’s not the younger generation which has overtaken the term. They might be more vocal about the concept, but the facts show that they are not the only ones who subscribe to this idea. Some individuals who have been in the workforce for longer are just as concerned about their work/life balance. It’s also possible that the workplace changes from the COVID-19 pandemic have made considerable changes to some peoples’ priorities, choosing to focus more on themselves over their work.

Quiet Quitting Isn’t Necessarily a Bad Thing

In a bizarre twist, quiet quitting can be a good thing for companies, even going so far as to help employees overcome their burnout and improve their work performance. Above all else, you should not view quiet quitting as a problem; it’s simply employees setting boundaries for what they will and will not tolerate, and it’s also the employer’s responsibility to stick to the terms and conditions for which the employee was hired. It’s not an employee refusing to do their duties; it’s the employee refusing to do more than their prescribed duties.

What Can You Do About Quiet Quitting?

First, let’s get this straight. Doing anything about quiet quitting is the wrong mindset to have. If your team is establishing boundaries, that is good for your business in the long run. It means that they will be more engaged in their work if you respect their boundaries, and they will be less likely to suffer from burnout. They aren’t quitting; they are just trying to be heard and seen. A better goal to have is to make sure that your team is being effective with the time they do have at their disposal.

For example, your team should be focusing on tasks that make good use of their talents, things that bring revenue into the business or provide value in some way. They should not have half their days mired up with rote, menial tasks. You know they are capable of so much more, but how can you ensure that they grow in this way?

Decatur Computers Inc. can help your organization implement technology solutions that can help your team be successful. To learn more, reach out to us at 217-475-0226 today.

Learn More

Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Remote work might have been crucial in the face of the pandemic, but now that companies are bringing employees back to the workplace, many are pushing back. While we can of course assist with your implementation of remote work technologies, there might be more reason to cons...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.