Get Started Today!  217-475-0226

Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Tip of the Week: Avoid Facetime Spying

The most dangerous part about this threat was definitely how accessible it was to just about anyone who wanted to use it. In fact, it was so accessible that Apple had to disable the feature entirely until it was resolved, inconveniencing users at the cost of security.

Following the release of the update to iOS 12.1.4, Apple turned the feature back on, but until the user applies the patch, group FaceTime will simply be inaccessible. This is one way to handle the potentially disastrous scenario, as instead of giving users the option to continue using the service and putting themselves (and their privacy) on the line, Apple is leaving no room for error or controversy, instead opting to protect themselves and their users until they update their devices.

How to Upgrade Your Device
If you own an iOS device, you can run the update by following this path: Settings > General > Software Update. Keep in mind that you’ll want your device to be charged, and you will need a wireless connection as well. Automatic downloads can also be turned on through this process, meaning that you don’t have to initiate the update yourself.

This just goes to show how we all need to be mindful of what our devices are capable of, and how easy it can be to put our privacy at risk when we aren’t mindful of it.

In general, it’s important to remember that software updates are designed to be implemented as soon as possible, as they often address vulnerabilities or issues with security and performance. If you’re having trouble keeping your devices up to date, reach out to Decatur Computers Inc. at 217-475-0226.

Learn More

Multitasking Is Not Just Overrated, It’s Impossible

Multitasking Isn’t Actually a Thing
As it turns out, trying to do more than one thing at once doesn’t work. The concept of practically multitasking to boost your productivity is 100% bonafide, grade-A nonsense. It isn’t that men or women are better at it, it isn’t that younger people have developed the skill in their ultra-connected world… it’s that the whole idea is a falsity.

At least, in the way that most people view it.

Let’s try a brief experiment. Try drumming your fingers on your desk as you read this blog.

Now, back to how multitasking is utter nonsense.

The issue really boils down to the fact that we define multitasking as the act of doing more than one thing at once. This is something that has been proven to be impossible for the human brain to do. When we think we are “multitasking,” all we’re really doing is mentally switching from one task to another. That’s just how we’re put together, we’re meant to focus on one thing at a time.

We are so often presented with what appears to be examples of practical multitasking, this makes us believe that two separate tasks can be accomplished at one time. It is only natural to resist dismissing the concept entirely. After all, how else do you explain all the people we see all the time singing and dancing, typing on the computer while participating in a separate conversation, or even walking and chewing gum at the same time?

Pride Gets You High
Each time the brain addresses the many mini-tasks that we perceive as multitasking, it rewards itself with a quick hit of dopamine. Dopamine, which is a neurotransmitter, can effectively be described as the brain’s reward to itself. Dopamine can be released no matter how small the perceived accomplishment is. As a result, whether it’s checking email or locking down lunch plans, each tasks we complete releases a little bit of dopamine.

The thing is, our brains really like this dopamine, and so we are then motivated to do what will release more of it.

This is where the compulsion to check social media and email can come from. If we can fool ourselves into thinking we’re doing a lot (even if we aren’t accomplishing anything) we can encourage our brains into releasing more dopamine.

Three Reasons to Resist the Temptation
Of course, mental addiction aside, can multitasking have any other negative qualities or side effects?

Of course it can!

Multitasking doesn’t increase your productivity.
Actually, it decreases it, and technically makes your tasks take longer than they ordinarily would.

Let’s say that we were assigned to do two tasks. Task A should take about 45 minutes and Task B should take about 90. This means that, doing each task one after the other, should take us 2 hours and 15 minutes.

If we were to multitask, shifting from Task A every 15 minutes and from Task B every 30, it wouldn’t actually affect the total amount of time it takes to complete our workload. Both tasks would still take a combined 2 hours and 15 minutes to complete. What’s worse, that by switching back-and-forth between these tasks you make each segment of supposed productivity take that much longer.

If we continue to assume the 15:30 minute intervals, the 45-minute mark that should have seen the completion of Task A would only see each task being one-third done. In fact, Task A wouldn’t be completed until an hour longer had gone by.

Multitasking is stressful.
Trying to multitask inherently makes us feel tired and frazzled, primarily because switching our mental processes the way that multitasking demands ultimately stimulates the production of cortisol in the brain. Also known as the stress hormone, cortisol lingers in the body for much longer than other hormones do. So, there’s a reason that we feel stressed as we multitask: we’re introducing more of a stress-causing hormone to our brain by doing it…. And, of course, it still gets worse.

Multitasking can have a detrimental effect on the brain itself.
Studies have established that multitasking can actually be related to various mental health and cognitive capabilities, if it doesn’t directly contribute to them. One such study showed that multitasking led to severe cognitive drops in adult subjects, bringing their IQ scores to that of an eight-year-old. The same effect can be brought about by a sleepless night.

Worse, further studies have associated the tendency to multitask to a less dense anterior cingulate cortex. This is the area in the brain responsible for human empathy and control over cognitive capabilities and emotions. While it still isn’t sure which of these traits is the cause and which is the effect, it doesn’t cast multitasking in a great light either way.

Multitasking can also affect a person’s emotional intelligence as well. Without a sufficient EQ, an individual could face some challenges in the modern workplace, as EQ covers self-awareness and the ability to maintain social relationships. Most noteworthy, an emotional intelligence training firm known as TalentSmart tested the EQ levels of more than one million people, concluding that more than 90% of industry performers demonstrated high EQ levels.

Summing it up, multitasking could potentially have a negative effect on one’s work, affecting stamina, memory, workplace relationships, and general cognition.

Are you still drumming your fingers, and (without peeking) what were two of the three examples that we offered as “proof” of multitasking’s legitimacy? If you aren’t drumming, you just proved that you can’t actually multitask, and if you can’t remember the examples we used, we may have just proved that multitasking isn’t a practical means of working on a task.

Returning to two of our examples, the secret behind singing and dancing simultaneously or walking and chewing gum at the same time, is the same as the secret behind anything else in the world: practice -- or, more accurately, practicing doing these two activities in a unified way.

Technically speaking, this means that these activities no longer qualify as multitasking, as they are each combined into a single action. Someone isn’t singing while they are dancing, they are singing, as well as dancing, as one, solitary skill. The same could be said of someone who can walk as they are chewing gum… two disparate activities have become one action, through extended practice.

How to Stop Trying to Multitask
Seeing as we’ve pretty clearly framed multitasking as a negative thing, it is pretty clear that it is the kind of habit you’ll want to break. As with most bad habits, one of the better ways to get rid of it is to replace it with a good habit. We’ve assembled a few suggested habits to help you avoid your multitasking tendencies:

Ignoring “Free” Time
We’ve all been in that position: we’re working on a project, and we’re currently stuck waiting on a response from a coworker. While this may sound counter-intuitive at first, try to ignore the temptation to abandon your efforts for another task with the intention of revisiting the first task later on. Don’t forget the lesson we learned above...switching between tasks means that neither is completed quite as quickly.

However, you shouldn’t see this as an excuse to sit around and wait all day for a response, either. Try looking at it as an opportunity to evaluate how your project is coming along, to establish an estimated timeline for the remainder of your work. If you do elect to switch tasks, make sure that you switch back promptly once your original task can continue.

Communicate When You Are Unavailable
Chances are, the majority of distractions you’ll have to deal with in the workplace are going to come from internal sources, be it from conversations between coworkers or incoming business communications. For the sake of your productivity, you will have to do your best to either ignore or, if possible, discourage these distractions. Make sure that you signal to your team that you shouldn’t be disturbed with a quick announcement of your unavailability and/or the application of headphones (music/white noise optional).

Disconnect from Distractions
As far as you are able, you need to put a stop to the other distractions that can influence your workday. Take email, for example. While it can be a great communicative tool, it can also lead to distractions. If you can, silence your notifications, and schedule out times to check it. If your attention to something is urgently needed, you will be notified.

Your mobile device is often the same way. Each time we glance at it, our concentration is diminished. With the exception of when an urgent call is expected, try to power it down and put it away. Without its interruptions, you’d be surprised how much can be achieved.

Organize Yourself
Want to know why the to-do list has been used for so long? It’s simple and it works. Mapping out your day’s goals by their priority enables more to be accomplished, and allows you to plan out the breaks that you'll likely need. This mindfulness will also help your ability to fully focus on the task at hand. This practice, in contrast to multitasking, is known as monotasking.

Rather than splitting your time and attention between two goals, monotasking is the full dedication to one goal at a time. We examined these differences above with our 45-minute and 90-minute tasks. Just as we showed in our example, monotasking enables goals to be accomplished more efficiently.

Of course, just because we can’t multitask, why can’t our technology?

We can help your business adopt automation tools, which can help you reduce the number of rote tasks you and your employees have to see to. Give Decatur Computers Inc. a call at 217-475-0226 to learn more about what we can offer.

Learn More

The Best Extra Features of a VoIP Service

Voicemail to Email
Have you ever missed a voicemail because you simply forgot it was there, or you never noticed it until it wasn’t relevant anymore? You’re not alone. For those who don’t check voicemail as often as they should, they might find that checking email is more feasible or accessible. Voicemail to email will send you an email whenever someone leaves you a voicemail, giving you a hint to check it out as soon as you can.

On a similar note, voicemail transcription can record your voicemail and place it in your email inbox as a text format, saving you the time and trouble of listening to the message itself.

Video Conferencing
Video chat can be a great boon to any business that regularly holds meetings with clients, customers, or in-house workers. It can be used to deliver a more personal message than a simple telephone call would otherwise accomplish. Plus, people can be a little difficult to read if you can’t look at them directly, as the tone of voice is all you’d have to go off of normally. Video conferencing gives you a face to look at so you can better understand someone’s intentions.

Conference Calling
Sometimes multiple people need to be involved in phone calls. Conference calling allows this to happen easily and efficiently. Anyone involved with the call will be able to tune in from their own device, be it a desktop workstation or a mobile device.

Does your business need a VoIP solution that is both dynamic enough to suit your organization while being powerful enough to support its needs? Reach out to the IT professionals at Decatur Computers Inc. at 217-475-0226 for more information.

Learn More

Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Sometimes threats come to light only after they’ve been around for long enough to cause concern for the public. This was the case with a new bug found in Apple’s FaceTime app that allowed users to spy on others without their consent through group FaceTime calls. Thankfully, ...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.