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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Managed Services Works to Support Your Business’ Technology

Depending on the type of business you run, you might already have some sort of IT maintenance put in place for your organization. Some small businesses don’t have the budget to hire a comprehensive in-house IT department. In cases like this, your employees are given the responsibilities of taking care of their own technology solutions. While this might seem like a good way to approach technology, it’s actually the opposite--your employees likely aren’t trained in how to properly do this, so it could wind up being more expensive than you might think.

Imagine that an employee’s workstation needs to be updated in some way with the latest patches and security updates. They might try to do this, but they mess up the process and their PC is out of commission for the remainder of the day (or until someone gets around to fixing it). This means that not only do you have to waste time and effort on a second implementation process, but you also have to pay the employee for the time they spend waiting for the device to be fixed. This is called downtime, and it’s one of the biggest reasons why you don’t want to risk untrained technicians applying patches or administering IT maintenance.

Now imagine what happens when you do actually have an in-house IT department managing your technology maintenance. While they might be true professionals in their chosen craft, how do they spend their days? Do they throw away countless hours on IT support that could easily be accomplished by a dedicated help desk? Do they run in circles trying to keep up with their work? If you overload your in-house IT department, it can be like not having one at all.

These reasons and more are why a lot of companies have turned toward outsourcing for their IT needs. By working with a managed service provider like Decatur Computers Inc., you can leverage IT support as a service, meaning that you get all-you-can-eat IT maintenance based on your service level agreement. If you don’t have an in-house IT department (and even if you do), it’s a great way to supplement your business with accessible and affordable services. To learn more, reach out to Decatur Computers Inc. at 217-475-0226.

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Technology Basics: CMS

Defining a CMS
A CMS application stores your content and makes it easy to change it or share it with others. These types of solutions often have integration with third-party programs and applications so that the content can provide as much value as possible. In essence, it’s the central location of access for your business’ content, allowing for the ability to build, change, or store the content. Depending on the application, you’ll have a specific strategy in mind when it’s implemented. Two of the most popular CMS strategies out there rely on the following goals:

  • Web content management
  • Enterprise content management

Here are some strategies that you’ll want to consider for your content, as well as how to choose a CMS for that purpose.

Web-Based Content Management System (WCMS)
More often than not, a business works with a website creator to put their public face together. These creators often use a WCMS to create and manage the website’s content. Furthermore, since a website can be considered the central hub for a business’ digital marketing strategy, it makes sense that you would want a way to organize this information in an easy-to-consume and easy-to-find environment. A WCMS provides those who don’t typically have advanced training in programming languages or website management with options to managed and create content they can share and use to their organization’s benefit.

Marketing has become more and more of a day-by-day process, and organizations have found that the ability to make changes to their websites as need is an invaluable prospect. A web-based CMS gives organizations the ability to quickly create new pages, edit the content, and publish them as needed, as well as provide the opportunity to integrate with forms, forums, and social media to provide a great customer experience as a whole.

Some titles include: WordPress, Joomla, and Drupal.

Enterprise Content Management System
Though the premise is largely the same, enterprise content management is a bit different. It’s essentially a way to manage your content in an online environment that your employees will all have access to. The numerous functions that an ECMS provides include:

  • Improving security by managing access to organizational content.
  • Making files easy to access and searchable, boosting an organization’s collaboration capabilities.
  • Centralizing all organizational content.
  • Incorporating a document management system (DMS) to further build a digital content storage platform.
  • Creating and storing templates to improve workflow efficiency.

Maintaining access to information is one of the best ways that your organization can remain competitive. Likewise, you need control over this information to ensure maximum value from your investment. What it comes down to is basically a management of data, so the easier you make this process for yourself, the more time you can spend on making sure your business remains profitable.

Some titles include: HP Distributed Workflow, IBM ECM, Oracle WebCenter Content.

Decatur Computers Inc. can help your business figure out the best software for your needs. To learn more, reach out to us at 217-475-0226.

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Will Your Online Privacy Be Better Using Blockchain?

The Sovrin Network
However, many companies haven’t forgotten, and have come together to form a nonprofit organization dedicated to creating a network that will enable far more secure online exchanges of information and credentials. This association, called the Sovrin Foundation, is working to create something called the Sovrin Network using blockchain technology.

This network would allow each user to maintain a digital wallet containing identification credentials, banking and other financial credentials, and even employment credentials or a company ID.

Their Mission
The Sovrin Foundation was founded in response to what many companies see as a fundamental flaw in the infrastructure of the Internet. After a year during which 2.9 billion records were compromised in assorted data breaches and cyberattacks, these companies have banded together to create an improved system for confirming one’s identity online that also limits the opportunity for identity-based cybercrimes.

In short, the intention is to create a standardized means of establishing digital credentials, as well as a method of verifying them as they are used. The Sovrin Foundation is leveraging blockchain technology in order to do so.

How Will It Work for the End User?
Of course, there is always the concern that people will be resistant to change, despite the benefits that this change will bring them. Furthermore, it isn’t very likely that the average layperson is suddenly going to come to the conclusion that they need to download an app that provides them with a secure online identity wallet.

That’s why organizations, like financial institutions and businesses, will be able to access these capabilities through QR codes and other, similar means of identification.

Using the blockchain, different institutions could securely contact one another in seeking out information about you, and the minimal amount of information needed to satisfy the inquiry would be shared. For example, if a user was trying to take out a bank loan and both the financial institution and their employer were a part of the blockchain network, the employer could confirm that the user meets the minimum income requirement for the loan without actually sharing the salary of the user.

In this way, the Sovrin Network would put the power to control their information back in the hands of the user.

But What If I Lose My Phone?
Let’s face it, you wouldn’t want to lose your actual wallet, never mind one that contains your entire digital identity - so what should you do if your phone is misplaced or stolen with credentials from the Sovrin Network on it?

The same thing that you should do if the same happened to your actual wallet - cancel your credentials and have new ones issued.

Is This Approach Really Better?
In so many words, yes. As a society, we are increasingly reliant on data and information to ensure our own security, and proceed with daily business as usual. Any means we have to make that security more reliable is something that we should consider.

What do you think about all this? Share your thoughts in the comments!

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

IT support is one of the most important parts of any modern business simply because it’s just not feasible to run a business without any form of technology at its core. For example, most businesses rely on email and other forms of communication, whereas stores might require ...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.