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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

How Will Businesses Adjust their Technology Use After COVID-19?

Let’s take account of a few technologies that will likely see significant changes—even in the days after the pandemic.

Hardware

As fears of transmitting germs are growing in people’s minds—seriously, when was the last time it was scarier to see someone without a mask—many of your employees might be reluctant to use the equipment that spends all its time in the shared office environment. Heck, many people may not be too enthusiastic to return to the office at first, regardless, and may want the option to work remotely more often. Even your most mysophobic employee isn’t going to want to haul a desktop back and forth from the office.

This challenge will probably give an additional boost to Bring Your Own Device policies, as employees will not only have a familiar device to use… they’ll also know where it has been. Otherwise, mobile devices and laptops will likely become more often seen in the office, as their inherent mobility makes remote work easier.

Infrastructure

On a similar note, on-premise hardware solutions will likely be increasingly phased out by cloud-based options. The ease of use goes both ways in the business sense: it is easier for a team to access the resources they need, and the technology becomes easier to manage. After all, in-house hardware would require someone to enter the business to fix an issue. With a cloud-based infrastructure, the provider is responsible for maintaining and managing it. Cloud-based solutions are also inherently scalable, so adjusting your resources is far simpler to accomplish.

Collaboration

While collaboration at a distance may still sound strange to many, there are plenty of technology solutions available that allow you to accomplish just that. By combining the right software and the right hardware, or by enlisting a service for assistance, you can enable your team to virtually assemble. As a result, your business can accomplish more without adding to the health risks.

Regardless of what happens next, business operations are bound to change. Don’t get left behind because you didn’t make the changes quickly enough. Decatur Computers Inc. is here to support you and your IT throughout these transitions and beyond.

To learn more about what we can do to benefit your business and its productive processes, give us a call at 217-475-0226.

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How to Properly Manage Mobile Devices Connected to Your Business

Let’s go through a few key best practices for utilizing MDM in your operations.

Defining Mobile Device Management

MDM is effectively the strategic application of solutions and software that establish and enforce policies that control how your business’ data can be accessed and used. In doing so, you give your IT resources the means to improve data security, enabling your business to make the most of a Bring Your Own Device implementation.

As with any solution, of course, it pays off to select your solution carefully. Here are a few considerations to make as you put MDM in place:

You Establish a Realistic Policy

If you’ve decided to enable your employees the ability to use their personal device, it is important that you consider the fact that there’s going to be some who prefer Android, and some who prefer iOS. Your MDM solution will therefore need to support both. Furthermore, you should ensure that your solution is compatible with both the devices you own and those that belong to your employees, with a policy that reflects the difference.

Devices Can Be Tracked and Managed

Unfortunately, there’s always the chance that one of your employees may have to be terminated. An MDM solution can help you to prevent any retribution. Let’s say that this employee was a part of your BYOD implementation. A good MDM solution will inform you if his device still has access to company accounts and revoke that access remotely.

These capabilities also make it a lot easier to troubleshoot and resolve any latent issues in your employees’ technology.

Enforceable Security

While security is clearly important to your business, your employees may not grasp the true extent of their responsibility in upholding it. The inherent optimism bias so many have simply won’t allow them to believe that they need to worry about security. Rather than trying to convince them otherwise, an MDM solution enables you to enforce the standards you want upheld, like password requirements, encryption and security benchmarks, remote wiping capabilities, and others.

Comprehensive Backup

Assuming you’ve properly backed up your business’ data, I have a question to ask you: does that include the data stored on your employees’ devices? An employee’s device is just as susceptible to damage and consequent data loss. In keeping with best practices, you need to ensure that any company data on their device is automatically saved to your cloud. That way, even if the device is damaged or lost, your data continuity won’t be.

We can assist you with your mobile device management, along with many other of your IT needs and requirements. To find out more, give us a call at 217-475-0226.

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Is the Cloud More than Your Business Needs?

Cloud Computing’s Benefits

In many ways, cloud computing seems like a bit of a no-brainer. As a secure and reliable platform, businesses can accomplish more without the concerns of security failures that once held them back. As a result, the cloud can provide the accessibility, mobility, and scalability today’s businesses need in a way that is very cost-effective. Since the provider maintains the cloud infrastructure, the business that subscribes to their services only needs to pay a manageable monthly fee.

Through this arrangement, businesses can access exactly the infrastructure that they will need—software and hardware maintenance included—available on a sliding scale. Any changes, increasing or decreasing resources, are as simple to make as can be. This simplicity is part of the reason that so many business processes are now entrusted to cloud services, from backup and communications to security and storage.

The Potential Downside to the Cloud

For all its benefits, there is one factor that makes the cloud a less appealing option: its costs.

Now, this can be hard for some people to believe. After all, an on-premise infrastructure requires you to purchase the expensive hardware and software needed to support it, deploy these resources where they are called for, and manage it. How can cloud computing be more expensive than that?

Simple: building an IT infrastructure has certain costs associated with it that need to be addressed.

That’s just it—the majority of cloud platforms aren’t delivered at a flat rate. While a service like Software as a Service can come at a relatively low monthly rate, once you begin the customization processes upon your cloud you’ll likely see your costs expand beyond what your own infrastructure would have cost.

The cloud can be either cost-effective or expensive. To help you avoid your budget being undermined by the added values of cloud computing, reach out to the IT professionals at Decatur Computers Inc.. We’ll assess your situation and assist you in implementing the best solution for your needs. Give us a call at 217-475-0226 to learn more.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

The impact of COVID-19 to businesses has been such that we will not likely return to the way business was run before all of this happened. A major factor to this is how businesses once made use of their technology. The shifts that have occurred in the last few months will no...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.