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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Three Reasons to Seriously Consider Software-as-a-Service

What is Software-as-a-Service

To examine SaaS, let’s look at it in a context that consumers and business owners alike are likely familiar with: Netflix, and their streaming service.

The streaming capabilities of Netflix are pretty analogous with how a SaaS implementation works in a business. Netflix subscribers pay a monthly fee for access to their ever-changing library, allowing them to binge-watch American Horror Story or an exclusive series like The Crown at their leisure, on whatever compatible device they wish. In the same vein, SaaS gives a business access on a per-user basis to the latest version of a particular program on various devices, also billed per month.

Let’s dig a little deeper into a few of these similarities.

The Benefits of SaaS

Accessibility

One of the biggest selling points of Netflix, or any other streaming service, is how easy it is to access. All you really need is an account and a sufficient Internet connection. This same quality makes SaaS an appealing choice for a business. If an employee can so simply access their tools, they are more likely to have the potential for productivity.

Furthermore, SaaS solutions are very quick to access, just like Netflix. After a little configuration, both are ready to use with no extra cost for adding them to additional devices.

Cost Efficiency

Granted, SaaS doesn’t always look to be the most practical choice when compared to just procuring your software solutions and maintaining them yourself. In many ways, it appears more expensive. Nevertheless, there are also the associated costs of doing so that you need to factor in. The hardware you’ll need to acquire and maintain to do so will likely wipe out any savings you’d get from making a single purchase. You also don’t have to pay to maintain the hardware, the provider does that.

Available Scalability

Both Netflix and SaaS solutions take into account that more than one person will want access to the service. So, while Netflix allows multiple users to have individual accounts, SaaS providers have made it simple for businesses to add and remove employees at will, only requiring them to adjust their subscription to the particular software title.

Decatur Computers Inc. can help Illinois businesses procure and manage their SaaS solutions, as well as many other IT needs. To learn more about the services that the cloud offers, or any other aspect of your business technology, give us a call at 217-475-0226.

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Tip of the Week: Laptop Cleaning Best Practices

Considering that laptops are much more portable (and thereby more vulnerable to uncleanliness) we’ll be focusing on the proper technique for cleaning your laptop, which is somewhat different than cleaning a desktop device.

FOR INSTANCE…

...as today’s tips will focus on laptop cleanliness specifically, there are a few processes that could void the manufacturer’s warranty, like disassembling the laptop to clean the interior. Therefore, we recommend that you don’t do that. Besides, due to the form factor of a laptop, interior messes are not likely to be an issue. On top of being a very lengthy process, it is easy to damage the components of a laptop by taking it apart. So, again, do not take your laptop apart.

The primary reasons to clean a laptop are essentially all cosmetic, so if its function has you concerned, you’d be better off turning to Decatur Computers Inc. and asking my team for assistance.

Step One: Kill the Power to the Device

Hopefully, you would think to do this anyway, but we thought it would be prudent to mention that your device should always be turned off and unplugged before you attempt to clean it. While minimal liquid should be used in the cleaning process, you still want to avoid the risk of electric shock. You wouldn’t want to find yourself in the hospital and/or with a fried device.

Step Two: Cleaning the Various Components

In order to safely clean your device’s exterior, you should be sure to abide by the following recommendations:

The Laptop’s Case

The body of your laptop itself is likely to smudge and gather some grime. Removing this dirt and debris is a simple, if delicate process. Using a mixture of five parts water and one part diluted soap, gently dampen a microfiber cloth. Fully wringing out the cloth, wipe off the exterior, and use compressed air to clear anything out of its ports. Don’t be shy with the compressed air, either.

The Laptop’s Keyboard

Getting water under your keys would be a very bad thing, so don’t use any water at all when cleaning them off. Carefully shake out any debris or use your compressed air to clean them out. To get rid of the oils that your fingers have deposited, use a dry cloth (maybe with a tiny bit of rubbing alcohol, as it dries quickly) and polish your keys. To clean the gaps between the keys, use a cotton swab.

The Laptop’s Display

In order to properly use a laptop, you need to see what you are doing, so you will want to avoid moisture. Therefore, only wipe the screen down with a dry microfiber cloth or special screen-cleaning wipe.

Does Any of This Matter?

Technically not, but there is always the chance that an investment into a device’s exterior will help to encourage safe practices for its interior. After all, it would be a shame if a nicely cleaned device was rendered inoperable by a bug picked up from an unsafe website.

When the time comes to actually replace a device so that its user can keep up with the demands of the business, reach out to us at 217-475-0226. Our experts can advise you on the solutions you need. In the meantime, subscribe to our blog for more useful technology information!

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Is IT for Healthcare Plateauing?

Some Tech That Helps Improve Patient Care

Electronic Medical Records

Traditionally, one of the most difficult things doctors have to deal with is deciding what care is best when a patient has multiple doctors for multiple ailments. It is essential that any decision regarding health has context. 

Electronic Medical Records (EMR), or Electronic Health Records (EHR), uses information technology to ensure that every doctor has up-to-date patient information. EMR/EHR provides a whole patient summary from doctor’s notes, prescriptions, financial and insurance information, and more. Having a system that allows doctors to provide faster and more exemplary care, is good for both the medical practice and the patient. 

3D Printing

A technology that is largely viewed as a novelty, 3D printing is making some significant headway in the medical field. With 3D printing technology, prosthetic precision has been improved and it has spurred on a lot of innovation in the medical space. Organizations are now crafting all types of life-saving solutions with similar technology. 

Robot-Assisted Surgery

Surgeons are only human, and no matter how outstanding they are at their jobs, it only takes one slight mishap to cause trauma. These days big data systems and robotics come together to work with the kind of precision only a machine can have. Using the physiological expertise of a surgeon and combining it with the steadiness and smart guides implemented into a machine, mortality rates, and medical mishaps are trending downward. 

Looking to Implement More IT into Your Healthcare Practice?

If you need help implementing technology into your healthcare practice, call the professionals at Decatur Computers Inc. today at 217-475-0226.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

The cloud has allowed businesses access to an astounding amount of resources. One of these resources that has proven exceptionally beneficial to businesses is Software-as-a-Service, or SaaS. Here, we’ll examine SaaS and go over how it can benefit your operations.

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.