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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

Latest Blogs

Tip of the Week: Find Your Lost Smartphone With Ease

For an iPhone or Other Apple Product
If your go-to operating system is iOS, the Find My iPhone application can help you if you should find that your device has gone missing. If the device in question is linked to your iCloud account, or has the app installed, you can log into the app from another device to make locating the lost one much easier.

The app allows you to track the movement of your device, as well as lock the device, and send a message to the finder so they may contact you. Just make sure you set up Find My iPhone while you have your device.

For a Device with Android OS
If you can perform a Google search, you can find a misplaced Android device. All you have to do is sign into the same Google account that you use on your device and enter “Find my Phone,” into the search bar. If you’ve connected your Google account to the device, you’ll be able to pull up a small map of the device’s surroundings. You can even ring the device if you’re nearby (and it’s turned on) to help your efforts to find it.

Finding Other Devices
Even if you aren’t an Apple user, and your lost device runs an operating system other than Android, you still have options. One of these options is an app called Prey. Able to be installed on up to three devices, you can use Prey to identify who has your device, assuming they have yet to wipe it. All the device will need is the ability to connect to Wi-Fi and have a camera in order for the app to do its job.

Prey can keep you updated on the status of your device, issuing a new report every 20 minutes. These reports can involve images captured by the device of its surroundings and the person who has it, as well as images of the display itself and notifications of changes made to the device. If you aren’t suspicious of any foul play, you can even send a message to whomever has your device, giving them the ability to contact you directly. On the other hand, you can also lock and/or wipe your device if worse comes to worse.

To learn more ways to maximize the use of your technology, make sure you subscribe to Decatur Computers Inc.’s blog.

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Did My Samsung Device Just Wink? Is it Spying on Me?

First off, know that the appearance of an eye icon doesn’t mean that you’re being watched by a hacker. It’s a Samsung feature called Smart Stay, and when you see the eye, it means that the feature is activated.

What is Smart Stay?
Smart Stay is a clever feature that uses your device's front camera to sense when you are looking at the device. Once your face (or any face) is detected, Smart Stay will then prevent the screen from turning off, overriding any screen timeout setting. As you can imagine, this is a very helpful feature that prevents your screen from turning off while you’re reading a blog or an email, which can be a frustrating experience.

You can adjust the feature from the Android home screen by going to Menu > Settings > My Device > Smart screen. From here, check or uncheck Smart Stay to turn the feature on or off. Of course, it’s such a helpful feature that you’ve really got no reason to turn it off. That is, unless you want to conserve battery power.

How Do I Know if My Phone is Compromised?
Now that we’ve established that Samsung’s Smart Stay feature is not spying on you, let’s go over some symptoms that you’ll see on your phone if it is hacked. Depending on the nature of the hack, some of these symptoms could even mean that someone may actually be spying on you via your phone.

  • Unfamiliar charges on your carrier’s statement.
  • Data access patterns that you don’t recognize.
  • Your battery drains quicker than normal.
  • You find apps that are downloaded from a third-party app store.
  • Strange notifications start appearing, especially related to finding and downloading new apps and games.
  • Your device has been rooted (aka jailbroken).
  • Your antivirus has been disabled.
  • You actually see the hacker’s remote actions of opening apps and navigating your phone.

Of course, if you have any suspicion whatsoever that your phone is hacked, then it’s a smart move to turn off the device’s Internet connection, or even power it down completely. You’ll then want to take your phone to an IT professional like the friendly technicians at Decatur Computers Inc. for us to confirm or deny your suspicion, and then remove the threat entirely should we find one.

In today’s hack-happy world, it’s good to be suspicious when you see something on your device that you don’t understand, like perhaps the Smart Stay eyeball. Decatur Computers Inc. is standing by to assist you when you encounter your phone doing something that you don’t understand, because when it comes to your personal data, it’s better to be safe than sorry!

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How a Haphazard Approach to IT Only Creates More Problems

Whatever their reasons may be, many companies resort to ineffective measures like these when it comes to implementing changes on their network. The trouble is, they’ll often just add some relatively newer technology to their aging system. That, or they begin to channel Angus MacGyver, cobbling together whatever they have on hand to create a work-around to whatever problem they are experiencing. At Decatur Computers Inc., we think that’s a shame, and that’s what makes us so committed to providing a better option for businesses.

Many businesses, especially small ones, experience similar issues. They also tend to be unprepared for the full impact of any of the numerous IT concerns that could do harm to their operations, or prevent them from expanding and growing. Other tendencies that plague small businesses and their technology solutions include a lack of documentation outlining the basic procedures for a business resource to follow, as well as the consequences of that lack of documentation.

Ultimately, a workforce that has not received the proper training will not be capable of working efficiently enough to fulfill the demands of the consumer or customers. However, without cohesive training or onboarding available to them, the employees who create that workforce will not be able to utilize the resources they are provided to their fullest ability. Instead, your more intrepid employees may take it upon themselves to come up with alternative methods to completing their duties, methods that could very well create a much larger problem somewhere down the line. All in all, workforces like these tend to be disorganized, inefficient, and unmotivated to learn how to become better, electing to do things “the way they know how to do them.”

Clearly, functioning as a small business is no easy endeavor, especially when concerns like these repeatedly pop up in technologies that small businesses rely on to function, distracting the employees and preventing them from achieving efficiency.

However, there is help. Providers, like us at Decatur Computers Inc., can implement the solutions your business will need to embrace its full potential.

This only begins with a managed service implementation, where we will monitor your solutions as part of a proactive effort against the many threats that could strike your systems. If an issue or threat appears on the horizon, our technicians will work to resolve it before it presents you with a problem. The same goes for any security updates or software patches--we will make sure your systems are as advanced and well-protected as possible.

Managing your IT solutions is only the start of how we can assist you and your business. For more information about our services, be sure to keep reading our blog, or give us a call at 217-475-0226.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Oh no! You start slapping your pockets, already knowing what you’re about to confirm--your mobile device is missing. With the reliance we have on these devices, losing yours is enough to send you into a relative panic. However, this panic may be avoided by implementing a rel...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.