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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Is Now the Right Time to Upgrade Your Business’ Technology?

Where Are You Right Now?

Businesses often begin these discussions by looking at the new hardware before considering what they actually need and for what purpose. IT decision leaders must examine whether the upgrade will make an impact on day-to-day tasks. For example, if you need to update a graphics card or install more RAM, then that’s well and good, but there is a serious difference between a video editing PC and your average workstation.

Your Operations Are Suffering

As for when you know it’s time to upgrade technology for your business, one telltale sign is that your technology is impacting operations in a significant way. If your whole staff is accessing a server unit that is on its last leg, for example, that technology is likely to be holding your employees back from getting as much work done as possible. It’s not just a localized issue for one or two of your staff; it’s your entire workforce. In cases like this, it’s best to get thinking about upgrading as soon as possible.

Your Operations Will Suffer in the Near Future

Another situation where you might consider upgrading your technology as soon as possible is if you can foresee an instance when your operations will be impacted sooner rather than later. A great example is upgrading your operating system so that it will stay up-to-date with patches and security updates. You want to take action now so that you don’t have to later, and, most importantly, before it becomes a significant issue for your organization.

In the end, it’s about being proactive with your technology and its upgrades. You don’t want to make impulsive decisions; rather, you want to make calculated decisions that have been weighed thoroughly. Decatur Computers Inc. can help with this process. To learn more, reach out to us at 217-475-0226.

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Why a Password Manager is a Must-Have

Why Businesses Often Take Advantage of Password Managers

Password Managers Save Time

For many IT departments, dealing with the password requests that come from forgotten passcodes creates a major time sink. Using a password manager can greatly reduce these kinds of calls, as all the passwords a user needs are saved in the password manager for their reference.

Password Managers Are Secure

Naturally, as the password manager stores all of your access credentials and other account information, it is important that the manager itself remains secure. In addition to helping its users create more secure passwords with its built-in tools, the modern password manager can help reduce the efficacy of phishing attacks and plays nicely with two-factor/multi-factor authentication measures. They can even help overcome bad password habits by your employees, giving them a convenient way to generate a more secure password.

A word of caution, however, as not all password managers are built to the same standards. The smart business is one that uses a standalone option, not one built into an Internet browser.

Password Managers Are Convenient

Finally, modern password managers make it extremely simple for your users to access and retrieve the credentials they need, whatever device they are using. This is thanks to the use of the cloud to sync these saved credentials. By taking this approach, companies can help to eliminate the temptation that some people may have to still keep a physical copy of their passwords as well.

We Can Help You Take Advantage of a Password Manager

Give us a call at 217-475-0226 to learn more about the benefits that a password manager can directly provide to your business.

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Productivity Obsession Has People Working on Their Vacations

What is a Workation?

A working vacation is not a new thing, but with the recent surge in remote work, more people than ever before are taking vacations and working remotely at their vacation destination. Maybe someone wants to spend some time on the beach instead of cooped up in their home office. In essence, a workation is like a hybrid mix of a vacation mixed with the workday, and it’s only really possible because of remote work. Notably, however, a workation is a break from the office rather than a break from work, and it does not yield the restfulness that a traditional vacation might bring.

The benefits of a workation are pretty straightforward:

  • By allowing the employee to engage in recreational activities when they aren’t working, they are able to be more relaxed when they are. Even the change in environment can have a positive impact on overall productivity.
  • Offering the capability to partake in a workation can be a significant draw for new employees.
  • A workation can also expand on the perspective that an employee has, not only refreshing them and their productivity but giving them new ideas to implement.

All that said, there are certain drawbacks to workations. For example, there might be delays in communication if people are working remotely while on vacation. A workation can also make things more difficult for scheduling meetings and collaborating.

Allowing for workations is your decision ultimately, but we want to give you some tips for how to make them work for your business. You can apply these same principles to remote work in general, too.

How to Ensure That Your Workation is Secure

The place of work is irrelevant when it comes to network security. You need to have a plan in place to keep your network safe. Here are some of the recommendations we have in this regard:

  • Use a VPN - You want to ensure that your business’ communications remain secure, regardless of where your team members are working from. A virtual private network can help you accomplish as much.
  • Enforce Multi-Factor Authentication - Multi-Factor Authentication (or MFA) is a great way to double-down on the protections that are afforded to you by your typical username-password authentication.
  • Educate Your Team - Your team members will be your biggest vulnerability against cyberthreats, unless you train them to be an asset. Making sure they know how to spot threats, and how they should react when they do, will be crucial to preventing issues from arising… particularly while working remotely.

What are your thoughts on the workation? Do you think it’s worth a shot, or do you think it’s not worth the effort or risk? Let us know in the comments.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Technology changes so rapidly that it can be difficult to gauge whether or not you should be upgrading right away or examining other options for the same purposes. How can you avoid investing in the wrong solution as a result of the excitement that a new idea or concept can ...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.