possible to make website for free

Get Started Today!  217-475-0226

Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Technology Basics: Username

What is a Username?
A username can basically be considered an extension of your identity for your online accounts. It’s something that you use to differentiate yourself from other users of various programs and services. When you signed up for an instant messaging username back when those were popular, you created something that you could use to show others on the Internet who you were and what you were about.

This is mostly on a personal level, however. There is a more business and security-oriented side of the coin, too. The same principle of identification is present here, but it’s made for more of an authentication purpose. Are you who you really say you are? A username is half of the security credentials used for online accounts.

What Are They Used For?
Usernames are primarily used for identification and authentication, whereas passwords are meant to provide a more secure means of accessing the accounts tied to the specified username. A username is generally used to log into a specific account, although some sites might simply use your email address. They are the standard credential used by just about any online account.

Building a Strong Username
It’s not as important to have a strong username as it is to have a strong password, but it can still make things more difficult for hackers and identity thieves if your username is something obscure, at best. Generally speaking, usernames are either created by the user themselves or generated automatically by the email address they are tied to. If you have the option of making your own username, you can make them something that you will easily remember, but something that’s not necessarily easy to guess by others. If you’re talking about a username on your local network, it’s likely that your organization has a policy regarding usernames that makes them nice and easy to both identify and implement. For financial accounts where your username doesn’t need to represent you, and it’s better to have a little more anonymity, you should try to use something that doesn’t immediately identify you.

In cases like this, we want to remind you of the importance of having a strong password. Often times, the username will be easy to guess, making the password that much more important. Decatur Computers Inc. can help your organization augment its network security and implement security best practices. To learn more, reach out to us at 217-475-0226.

Learn More

Traveling Productivity with Technology

Devices
It’s no question that employees can be far more productive when they travel than any time in human history. This may involve bringing the technology they depend on to airports, train terminals, bus stops, and hotels. Sometimes they take their eyes off of their bags momentarily only to find them misplaced or stolen. This also means that any data stored on their devices is stolen as well.

To keep this from happening, it’s critical that business professionals try to limit how much technology they take with them on business trips. Tablets and laptops can help individuals get more work done while on the go, but can be a big target for thieves. Many devices, like Netbooks, smaller Chromebooks, and the Macbook Air can be both portable and powerful solutions to your organization’s flexibility needs.

Beyond these solutions, many smartphones also are great for staying in communication and being productive, as well as for entertaining yourself in the interim. Even phones that have been around for a couple of years are loaded with features that let you get more done in a smaller, more compact device. In fact, the average smartphone in 2018 has just as much computing power as the average laptop, so you will have no shortage of ways to get work done.

The latest Samsung smartphones include a device known as the Samsung Dex, which is basically a dock that provides computer-like performance for your smartphone when it’s hooked up to a monitor. While it makes for an exciting concept, Microsoft has also tried to achieve this to save their smartphone development. Unfortunately, it wasn’t enough, but the point remains that these devices are far too strong and flexible to be limited to just social media.

Connectivity
Some of your staff might travel for work, so it’s extremely important that they have access to technology that helps them with work. Thanks to locations that have wireless access like Internet cafes, connectivity is less of a problem than it’s ever been. This doesn’t mean that the networks are secure as you need them to be, though. Data is easy to steal while it’s in transit, so you’d best be thinking about implementing a virtual private network to shield data from prying eyes. Basically, a VPN provides an encrypted tunnel to send and receive data, making it the most secure way to stay productive while out of the office.

There are also conferencing applications available that can be utilized to keep teams connected while out of the office. Your staff can remote into a meeting so that they don’t miss a beat, and there are all sorts of cloud-based collaboration environments available for file sharing. It might be the traveler’s responsibility to ensure they can remain secure, but you can at least provide them with the tools to help them stay productive.

Does your business need help with remote access technology or collaborative solutions? Give us a call at 217-475-0226.

Learn More

5 Cloud Apps Small Businesses Should Love

QuickBooks Online
QuickBooks has been a major accounting and payroll software for some time, but Intuit, the company behind QuickBooks, has developed the platform in the cloud. QuickBooks Online allows users to create professional invoices, track sales and expenses, manage accounts, automatically download bank transactions, and schedule and send invoices to clients. QuickBooks Online also provides users the ability to work from thousands of different devices, while also providing integration with over 300 other cloud-based applications. Managing your organization’s finances has never been so simple, and affordable.

Evernote
Evernote has moved to the cloud. Like QuickBooks, the Evernote note-taking app has been around for some time, but now that it’s a cloud-based application, users are seeing a stronger, faster, more robust solution than they had before 2017’s migration. Since the Evernote interface allows users to save and archive information found online, it is very much personal information. Evernote has added encryption to their platform, securing people’s information, and providing a trustworthy and feature-rich productivity application completely hosted in the cloud.

DocuSign
Think about how many documents you’ve signed just this year? Imagine if you could forgo the meetings, the appointments, and the expense of travel by just signing official documents through an app? Whether you are making an offer, closing an agreement, or providing access, DocuSign is the right solution for you. Allowing people to remotely sign official documents makes it possible for people who need to get more done faster to do so.

Slack
Slack is a communications platform that provides users integrated options to enhance project management and productivity in the cloud. Slack includes several features designed to help projects move faster, including person-to-person private message boards and instant messaging. You can get everyone on a project on the same page. This enables you to produce more work rooted in success than would be possible without the application.

Asana
Asana is a project management software that allows teams to collaborate by setting projects parameters and milestones and then collaborating to meet those milestones. By giving teams a way to organize, meet their deadlines, share files, and be more pragmatic with their time, more can get done, producing more revenue growth possibilities.

This is a short list of extremely useful applications that work for small businesses, but only you know what business-line applications will work best for your business. If you are looking for a solution to a specific problem, the IT professionals at Decatur Computers Inc. have the knowledge and expertise necessary to help you choose the right solution for your needs. Call us today at 217-475-0226 for more information.

Learn More

Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Every online account will inevitably ask you to create two different credentials: a username and a password, both of which need to be kept as secure as possible. But what exactly is a username used for, and why is it such an important part of computing? For this week’s tip, ...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.