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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Remote Monitoring and Maintenance Keeps Your Business In Business

Internal IT departments may resolve an issue in a particular way, but that’s only if you can afford to hire an internal IT department. If you are like many other small businesses, you might find that outsourcing is a more viable approach to IT maintenance and management. There’s nothing to be ashamed of--outsourcing is great for a lot of reasons.

For an example, consider the difference between short-term spending and long-term spending. Short-term means that you get instant gratification in most cases, whereas long-term spending means that you’re investing in the future. In this instance, support costs are more effective when they have the long-term mindset. The reason for this is that you ultimately minimize any damage done to your systems, as well as any costs associated with those damages, by preventing them from happening in the first place. This is accomplished through a remote monitoring and management agent.

Remote monitoring and management, or RMM, allows managed service providers to handle most issues regarding your technology without an on-site visit. Using our agent, we can monitor your network’s resources to ensure that everything is flowing as efficiently as possible, as well as notice any security updates that need to take place before your weaknesses are taken advantage of by a hacker. We can even remotely deploy patches and security updates to each of your workstations, server units, and network devices to ensure that nobody can take advantage of your security discrepancies easily.

The main advantage of utilizing a RMM is that it requires little to no actual hands-on work from your in-house workforce. It’s handled exclusively by your outsourced managed service provider. In this way, it’s almost like an automated solution all on its own. We can handle most issues that your business runs into in such a way that you won’t even notice problems until they’re already resolved. This lets your business focus primarily on its own operations without being hindered by IT troubles, but more than anything else, it makes service accessible when it’s needed--not when it’s most convenient for an on-site visit.

While some issues might still need an on-site visit to resolve, we try to keep those to a minimum--not because we don’t want to travel to help you, but because your company benefits most from swift, prompt service. To learn more about Decatur Computers Inc.’s remote monitoring and management solution, reach out to us at 217-475-0226.

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What Else Can Blockchain be Used For?

Identity Authentication
While privacy and anonymity are big concerns in online computing, sometimes it is especially important that you can confirm that you are who you say you are. Blockchain technology can make authentication much easier, whether its regarding digital identities, passports, birth certificates, or wedding certificates. Instead of relying on the relatively insecure measures that we do today, we soon may use blockchain technology to safely track and store the identification that we need to navigate so much of modern life.

Notary Functions
Many documents require a notary in order to be signed, the notary serving as a neutral third-party present to ensure that all parties have signed the document of their own volition. However, the blockchain’s features allow it to largely act as a notary. By timestamping when data was introduced to the blockchain, the entire chain more or less serves as a witness to the data’s validity.

Voting
On a related note, blockchain may help to make the democratic process more transparent and secure against tampering through voter fraud. By leveraging the blockchain as a part of the voting process, the identity of each voter can be unquestionably verified, and their vote cemented into an unalterable record.

Automated Contracts
The blockchain can even serve as an executor of a contract, automating agreements that are triggered when agreed-upon terms are met. By populating a smart contract with the information on the two parties, as well as the payment information and conditions, the blockchain allows the terms of an agreement to be fulfilled automatically once the conditions are met.

While cryptocurrency may have most of the attention at the moment, the blockchain is far from a one-trick pony. What else would you like to see developed as a function fulfilled through the blockchain? Let us know in the comments!

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Tip of the Week: Protecting Your Company from Invoice Impersonation

While many of today’s employees do have to undergo some sort of security training as part of their employment, the increased sophistication of these attacks makes them more difficult to spot; and, subsequently, harder to react to. One of the most common ways that this occurs is through invoice impersonation attacks. These attacks send customized emails under an assumed name--usually one that is a real-world contact--that includes a link to an online invoice, where the user can download the invoice.

Instead of downloading the invoice, the victim downloads malware to their device. Ransomware is often spread in this fashion, hoping that the victims will download the invoice in a state of panic, wondering what in the world they are being billed for.

Warning Signs
To keep yourself from being tricked by an invoice impersonation attack, or any other type of phishing email, the best route is to provide training and remain aware of the warning signs.

One of the most common ways a hacker will take advantage of email is by sending a message demanding payment, with a link to make things convenient for the user to do so. The problem with email is that the user is forced to take it on good faith that the message comes from the proper recipient. If it were a phone call, you might recognize that the voice is different from whoever should be calling, and if it were a handwritten message, you might notice a discrepancy--but with a message with no identity, it gets considerably more difficult to identify a falsified message.

If you ever receive an email claiming to be from someone who needs a payment from you, there’s a good chance that the link leading to a “payment portal” is just a link to a ransomware program or other type of threat.

Securing Your Business
Phishing attacks naturally rely on the victim trusting the impersonation, so you can take advantage of this opportunity to sow the seeds of distrust--that is, to train your employees to identify emails and distrust anything suspicious that they receive in their inboxes. Your employees should always be wary of risk factors, but they should also attend regular training sessions that test how much they remember about cybersecurity best practices.

You can also take it one step further by implementing spam filters, malware blockers, and other security solutions designed to prevent infections in the first place. If you minimize the chances that your employees are exposed to threats in the first place, they are less likely to make a mistake that has great ramifications for your network security.

Decatur Computers Inc. can equip your business with enterprise-level security solutions designed to augment and maintain network security for small businesses. To learn more about how you can manage the risk associated with security threats, reach out to us at 217-475-0226.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Depending on your business’ setup, you might have an in-house IT department that manages any of your technological assets, or you might have an outsourced vendor that you prefer to work with. Regardless, you know that as a business owner, you don’t have time to worry about m...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.