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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Tip of the Week: 6 Data Security Practices You Can Take

Why is Data Security So Important Today?

The reason for the heightened importance that we attribute to data can be traced directly back to the way we now do business. With so much business conducted over the Internet, “the web” (as it was once called) has proven to be a fundamental resource for so many modern operations, but it has also given great opportunities to those that would do businesses harm.

With this double-sided example of a rising tide lifting all ships came the need for comprehensive and unified data protections. Let’s review some of the things you and your team members will need to do to help protect your business against the threats that lurk online.

Shared Responsibilities

Of course, everyone in your business would be considered by a cybercriminal as a potential access point. As such, everyone needs to know and abide by multiple security best practices, including:

Online awareness: Threats, and the cybercriminals that spread them, are improving through trial and error. As such, your team needs to know how to minimize the effectiveness of these threats by using the Internet in a safer, more secure manner. Teaching them basic best practices, like checking any links they click through before actually clicking on them or checking for a secure URL, will help to improve their online safety that much more.

2FA: Two-factor authentication can add an additional layer of complexity to your account protections by requiring not just a password to confirm that a login attempt is legitimate but insisting that the user provide additional proof. While the most familiar version of this is the secondary code sent to the user via text, other more secure options are now available for businesses to use.

Phishing identification: Phishing is a form of cyberattack that circumvents practical cybersecurity defenses by manipulating the user. The infamous Nigerian Prince scam is easily the most well-known example of phishing. Phishing attacks that target businesses often seek access credentials and other sensitive data, so it is important that every member of your staff can recognize these efforts and react appropriately.

Your Responsibilities

As the de facto leader of your business, you are in the position to make some changes that only you have the authority to make that can significantly improve cybersecurity. A few such activities would be things like:

Dictating that software is updated regularly: As cyberthreats improve, the software you implement needs to improve as well, so that its security stands a chance against an attacker’s efforts. Software developers will regularly release updates and replace their software when the time comes, so you need to prioritize keeping up with these changes.

Making sure password management is in place: Passwords are one of the most basic means of securing something, but that also makes them one of the most convenient means for a cybercriminal to make it into your network. Sufficient password security is more convenient for your users with a password management solution to assist them and allows you to reinforce the use of strong passwords.

Locking down your Wi-Fi: An insecure Wi-Fi network is an open invitation to cybercriminals. Demand that your network utilizes a modern protocol, and your weaknesses to these threats will be resolved.

If you’d like any help in implementing these changes, or just want to learn more about how we can assist you in supporting your IT, give Decatur Computers Inc. a call at 217-475-0226. In the meantime, make sure you keep coming back to our blog for more helpful technology information.

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How Technology Has Helped Many Businesses Get Through the Pandemic

To compile this report, Salesforce examined businesses with anywhere from two employees to two hundred from a varied pool of industries, located in various countries. Going deeper, Salesforce was sure to split their participants into two subdivisions: those who had grown (as demonstrated by a revenue increase of over one percent) and those who had remained stagnant or declined (demonstrated by a growth of less than one percent or an overall decline).

Let’s peek at a few conclusions that Salesforce identified through this report.

One: SMBs Can Grow by Operating with More Flexibility

Or in other words, the more avenues a business has to serve its customers, the more they can do so. As such, it makes sense to consider how flexible a business can be to COVID-19’s restrictions and requirements.

Salesforce data revealed that more businesses were flexible than weren’t. For example, 61 percent of small businesses and 69 percent of medium-sized businesses were able to focus on adopting safety and sanitation policies, totaling 64 percent of all businesses surveyed. An average of 59 percent had focused on masking requirements for their area as well, with others adding contactless services and rearranging workplaces to accommodate for social distancing.

While medium-sized businesses have been in a better position to implement many of these changes, it is important to note that small businesses haven’t been far behind.

Two: Businesses Making These Changes are the Ones Seeing Success

Salesforce’s research also revealed a direct correlation: the businesses experiencing growth were the ones that had embraced these changes. To be fair, other businesses aren’t too terribly far behind them.

Businesses have also made some changes to their communication habits. Increasingly, these communications are becoming more accessible and transparent thanks to things like social media.

Identifying the Right Technology to Use Isn’t the Problem

When listing the reasons that businesses are experiencing constrained operations, not knowing what technology to use ranked as the fourth most common reason. More businesses shared concerns over their access to capital, how they would meet their clients’ expectations of them, and how to find the right talent. Another major concern was balancing their own business needs against the limitations that public health regulations are currently placing on their operations.

Technology is Tied to Business Success

Finally, this report also outlined multiple examples of how SMB operations have seen benefits through investing in technology solutions—particularly the small businesses. Their results, averaged together, came to:

  • 51 percent claimed that technology drove their customer interactions
  • 46 percent credited it with enabling their business to remain open
  • 42 percent said that technology helped generate the growth of their customer base
  • 40 percent saw improved productivity
  • 32 percent saw it benefitting collaboration

Clearly, the pandemic has done no favors for businesses, but technology certainly has during that time. Just think about what it could contribute after the fact.

Decatur Computers Inc. can help you implement these kinds of IT solutions for your own business and its benefit. We’ll evaluate your current use of technology and design improvements to boost your operations. To learn more, give us a call at 217-475-0226 today.

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Microsoft Thwarts Major Hacking Attempt

The Skinny

Microsoft and The United States Cyber Command (USCYBERCOM) announced early on October 12, 2020 that they took down the servers that fueled an enormous botnet called TrickBot, but walked it back when it was evident that the botnet was resilient enough to stay up even as their central servers were taken down. Industry professionals described the action as “kneecapping” the botnet rather than “cutting off its head”. Most predict TrickBot to make a comeback. 

TrickBot has an estimated one million devices that have been hijacked and infected with the botnet’s malicious code. Based out of Russia, it is believed that the TrickBot botnet was intent on deploying strategic ransomware attacks to disrupt the 2020 U.S. Presidential election.

Taking Down TrickBot

After the events of the 2016 U.S. Presidential election, most cybersecurity professionals were on the lookout for cybercriminal organizations looking to influence or interrupt the legitimacy of the election. For their part, Microsoft had already warned election officials that several Russian, Iranian, and Chinese hacking collectives are targeting not only the candidates, but also the election infrastructure itself. 

To disrupt the TrickBot’s operational command, Microsoft, USCYBERCOM, and National Security Agency operators were able to send a command to all zombies in the botnet to disconnect themselves after which they were able to flood the TrickBot’s database with millions of false records. 

While it is reported that the TrickBot remains active, the unprecedented effort actually set a legal precedent. Microsoft’s legal team successfully argued that TrickBot abused Windows code for malicious purposes, which stands in breach of the Windows software development kit’s terms of service. By successfully arguing that TrickBot was infringing on their copyright, Microsoft got legal clearance to take down the Malware as a Service.

With a legal precedent, now Microsoft, or any other software company can work to mitigate more malware attacks using their software. 

Do you think that the election is in danger because of foreign hackers? What should be done about it? Leave your thoughts in the comment section below.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Data is one of the most valuable assets there is today, which is why any business should consider its security a prerogative. This can admittedly be a lot, which is why we’ve taken the liberty of preparing a few tips to help you get started on the right path. These may also ...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.