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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Is Your Business Ready For What’s Coming?

Work Strategies

A lot has been made about remote work. Business owners didn’t think it would work for them, then in a blink of an eye, they were forced to make it work for them, but the general consensus among business owners is that they would like to return to “normal” as soon as they can. “Normal” may not be possible, however. One study found that over 70 percent of workers who worked remotely during the pandemic are expecting more flexibility, even if nearly half of those same workers are looking forward to getting back into their respective offices.

How does this make sense?

Like many things that have happened during the global health crisis: it’s not supposed to. Basically, workers, like business owners, have mixed feelings about working remotely. At first, there was excitement, but as time went on, sitting for hours in video conferences, kids running around, and trying to ignore the giant pile of laundry just off the field of view of your webcam, took its toll. That’s not to say that they would trade it completely, but you may be surprised to find out that many employees who are working remotely aren’t doing as well as you’d think.

One major issue is that a majority of polled business leaders say they are thriving right now while their subordinates are largely struggling. Many workers pride themselves on their ability to be productive regardless of the situation, but some of them are overburdened with the increased digital intensity of their jobs. If someone who works in an office is having troubles in their life, especially the type of troubles that have an effect on mental health, most of the time someone will notice. Working from home, however, management tends to assume that everything is fine unless they hear otherwise. 

So, while decision makers are also largely working from home, they are making more money, developing better relationships, and being able to take a lot of their vacation time, while production workers are feeling largely overworked, underappreciated, and left to fend for themselves working for organizations that tell them that developing a team (or family) atmosphere is a priority.

Remote-Fueled Stagnation

Remote work doesn’t just negatively affect workers, it can negatively impact the course your business takes. When people are in one location there is a tendency for them to communicate better, more ideas to get thrown around, and decisions to be made with direct input from everyone. After a year or more of video conferencing, people just resign to completing the tasks on their schedule and have a tendency to dislike video conferencing more and more. 

This lack of interaction breeds complacency and a stalling of forward movement in a business. Some more company-centric administrators may disagree, but anytime an organization is resigned to groupthink, that business is in trouble. 

The Hybrid Office Experience

The fact is that businesses, especially smaller businesses that find themselves completely leveraged as restrictions phase out, are going to be looking for their people to be the most productive they can be, but they are also going to ask many of them to come back to the office. Some people are looking forward to it, but others are not. Regardless, expect for many businesses to remove the need for people to report to the office everyday. 

This is great, right? Not so fast.

How many days are you going to expect to have to go into the office? Well, it depends who you ask. According to one study 68 percent of polled executives would like to see their staff at work at the very least three days a week. Workers, on the other hand, said that it should be a maximum of three, but less depending on an employee’s responsibilities.

What’s strange is that 22 of U.S. executives consider bringing back their employees to be a major point of emphasis, while similar companies in Canada, Germany, Japan, and China don’t find this to be a major issue at all. In fact, less than five percent of polled executives consider this a strategy.

One thing is certain about the hybrid work model: nothing is certain. Will it help or hurt company culture, productivity, retention rates, and other metrics that aren’t just numbers to a business, but dollars and cents? Would it be better to just choose one over the other? Nobody knows, because every business is different. 

If you would like to talk these issues through to ensure that you have the technology and the IT support you need to make a hybrid work strategy the “new normal”, contact our expert consultants at Decatur Computers Inc. today at 217-475-0226. 

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Tip of the Week: Reducing the Impact of Blue Light Exposure

What is Blue Light?

Let’s start off with some basic science: what we see as “light” is just what our minds perceive it to be. There are actually many different kinds of light rays that all interact to provide us with what we see each day. We could go into a lot more detail, but we’ll leave that to the real professionals.

One kind of light ray—blue light rays—has the highest energy levels of the bunch, paired with the shortest wavelength. Blue light rays occur naturally in sunlight, and also come from a lot of indoor sources: LED and fluorescent lighting, electronics, televisions, computers, and the mobile devices we’re all so fond of.

Now, the human eye is naturally suited to help filter out certain types of light, ultraviolet light included. Blue light isn’t included.

So, while blue light can help to improve some cognitive functions like alertness and memory while promoting wakefulness and healthy amounts of sleep, it can also be a detriment in some ways (particularly in terms of its contributing to eye strain and macular degeneration).

Where Our Devices Come into This

Historically speaking, the sun and other natural forms of light were the only way that humanity got any exposure to blue light at all for most of human history. It really wasn’t until incandescent light was created that there was another option available.

However, as we’ve surrounded ourselves with more and more artificial light sources, we’ve exposed ourselves to more blue light than ever. In doing so, we’ve shifted the balance… and it certainly doesn’t help that our modern lights contribute more blue light than any incandescent bulb ever could.

In terms of blue light’s impact, this could prove to be serious. Let’s consider what a Harvard study observed about blue light exposure compared to other kinds when exposed for the same amount of time. After six and one-half hours of blue light exposure, enough melatonin (the hormone that dictates the body’s circadian sleep patterns) was suppressed enough to shift these circadian rhythms by three hours. In comparison, the same exposure to green light only caused an hour and a half shift—literally half of what blue light did.

These effects can be compounded, not only decreasing sleep time, but also increasing the risk of depression, diabetes, and cardiovascular issues.

Fixing the Blue Light Problem

Clearly, blue light can be a real problem if it isn’t managed. Fortunately, there are simple ways to minimize its effects, like:

  • Avoiding brighter screens within three hours of bedtime
  • Making sure you’re getting plenty of exposure to other kinds of light to help regulate your circadian rhythms
  • Using red lights over blue lights for nighttime light, helping to avoid melatonin suppression
  • Investing in blue-light filtering glasses or time-controlled filtering apps

Furthermore, modern devices increasingly come with settings to help you accomplish some of these things.

In Windows, accessing your Settings and going to System > Display > Night Light Settings allows you to Schedule your device’s Night Light configuration, either based on Custom times or from Sunset to Sunrise.

Macs offer Night Shift, which is customizable from System Preferences > Displays > Night Shift.

Decatur Computers Inc. is here to help you manage all of your IT challenges. For more assistance with your business’ technology, give us a call at 217-475-0226 and find out what we have to offer.

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A.I. Can Sell Pastries and Diagnose Cancer

Why Would a Bakery Use AI in the First Place?

In Japan, where the technology was developed, they have a lot of cafeteria-style restaurants. An AI-aided software was developed to automate the role of cashier. Instead of having a human cashier on staff to count out the shopper’s selections at checkout, an attendant simply instructs customers to place the baked goods they want to buy out on the counter. Once they are ready to check out, the whole process takes seconds. The AI effectively identifies the pastries, calculates the price owed and calculates a total for the customer. This allows each customer to be rang up much more quickly.

By streamlining the process with automation, these Japanese bakeries, which usually carry large selections of items, were able to check out more people and it increased their revenue. It also cut down on the packaging required as the AI would identify each individual pastry. The development of this AI-integrated application was spearheaded by BRAIN Co. Called BakeryScan, it is now in over 400 retail establishments in Japan and costs around $20,000 to deploy. 

By the way: if you’re worried about the prospect of unwrapped baked goods being sold in the past year or so, the technology has since improved to recognize pastries through protective wrapping just as accurately.

This technology has obvious benefits for retail organizations, but what you won’t expect is that nearly the same software could find another use: Diagnosing cancer.

A doctor at Kyoto’s Louis Pasteur Center for Medical Research saw a segment on TV and the connection was made. Turns out that some baked goods look similar to some cancer cells observed through a microscope. Making an association with the utility of the BakeryScan AI, it was repurposed as AI-Scan, a medical tool. 

AI-Scan can spot differences in cancerous urinary cells with its Cyto-AiSCAN offshoot (with accuracy measuring over 99 percent), and has been adopted for many other purposes. Today, organizations are using it to distinguish pill types, one company uses it to identify bolts and other fasteners that may have some problem. Toyota has also started using the technology to help design more effective airbags. 

This gives you a good idea about how AI is being adopted to further the technology used to improve the outlook for humanity, but it can also be used to help your business. Today, there are a number of software solutions that have integrated an AI or machine learning system that can help you streamline processes or, like AI-Scan, change the way you view your business.

If you would like to learn more about how AI can work for your business, give the IT experts at Decatur Computers Inc. a call at 217-475-0226.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

When the pandemic hit early in 2020, many business owners didn’t understand the situation they were about to face. Many businesses didn’t have the technology in place to support remote work, and the ones that did likely had employees that weren’t prepared for the responsibil...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.