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Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

Latest Blogs

Take Advantage of Big Data to One-Up the Competition

With big data on the rise, let’s take a look at how it can help your business stand out amongst the crowd.

Big Data Changes the Rules
Big data is capable of affecting an industry on a large scale. Let’s say that one business starts to look at the way in which data trends affect the way that they approach their services and business model. They will start to see ways in which they can improve the way they do business. In turn, more and more businesses will look toward implementing big data, which makes it a new industry standard, completely changing the way that the industry operates.

Big Data Allows Businesses to Outperform Rivals
Being “in-the-know” is of the utmost importance in the business world, and the more data that you collect, the more information you have at your disposal. It’s as simple as this; big data allows businesses to gain a competitive advantage against their rivals. Being able to strategically look at statistics and analytics helps businesses to make better, more educated decisions about how to move forward.

Big Data Can Outright Create New Businesses
Big data has the opportunity to change business models so drastically that some organizations may split themselves up to create new business opportunities. Alternatively, businesses may create new departments within their organizations that focus on the analysis of this data. These departments can then deploy the data for a number of functions, including improving operations as a whole internally, or looking at external factors that could bring in more revenue, such as consumer behavior patterns.

Does your business leverage big data to its advantage? It could be just the thing you need to get a leg up on the competition. Decatur Computers Inc. can consult you on how best to take advantage of data collection and delegation within your business and consumer base. To learn more, reach out to us at 217-475-0226.

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Tip of the Week: Spot Spyware on Your PC Before it Spots You

Spyware is...
Any program that, without the user’s knowledge or permission, collects data from the rest of the system can be considered spyware. Usually, it is used to collect passwords, email addresses, and credit card credentials, but it has even been known to record a user’s keystrokes and browsing history.

What really makes a program ‘spyware’ is if the user didn’t knowingly give their permission for the program to be installed. Much of the time, programs like these are secretly bundled with another piece of software that the user does intend to download. However, spyware can also be distributed through compromised web pages or through an email campaign, or any other means that malware has to infect a system. It’s estimated that 90 percent of home PCs have been infected with spyware, qualifying spyware as an epidemic.

What Spyware Can Do
If your device isn’t working the way it should, there’s a chance that it has been infected. Spyware can make your system operate more slowly, freeze up, and crash more frequently due to its resources being tied up. Some varieties of spyware can do other things as well, and create bigger problems for you. Your device settings may be altered, or your device might even visit malicious websites on its own.

Spyware also greatly increases the likelihood of a data leak occurring, something that should be particularly concerning to business users. If spyware records access credentials, your business is left open to further cyberattack and espionage. Any data whatsoever, whether access credentials to financial accounts, your business contacts, or internal company secrets, could be collected and passed on to be leveraged against you.

What You Can Do
Unfortunately, the best practices we would usually recommend to avoid infection, like only downloading files from a trusted source and vetting your emails before you open them, are only so effective against spyware. If a normally-safe website is hacked, you could pick up spyware just by visiting it.

As a result, you need to not only be able to identify spyware, but also to protect yourself from it.

However, you don’t have to do it alone. Decatur Computers Inc. has the solutions that can help you keep spyware off of your business systems. Give us a call at 217-475-0226 for more information.

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4 Steps to Getting Started With Digital Transformation

Digital Transformation in the Wild
One example of how digital transformation works can be seen in McDonald’s. In an attempt to streamline order processing, McDonald's is using kiosks at some locations to reduce the time it takes to order and deliver food. These kiosks allow hungry customers to pay with a variety of methods, including Apple pay. Other food chains have already implemented features like online ordering to provide additional convenience to customers. Both of these examples are ways in which digital transformation has allowed modern businesses to improve the way they function in a substantial way.

Digital transformation allows businesses to create a unified technology platform that changes or completely revamps the way operations are carried out. It’s basically a way to improve your company’s operations by using data, analytics, and other digital tools. Digital transformation lets businesses adapt to new trends and capture new opportunities.

All of this might seem simple on paper, but the implementation process has more than a few roadblocks to watch out for. If your business wants to implement digital transformation, here are a few steps to get started.

Consider the Scope
There’s a lot of work involved in the implementation of digital transformation. Therefore, it’s crucial that you don’t underestimate the scope of this process, as you could potentially end up in a situation where you’re out of time and resources. End-to-end implementation requires a careful analysis of just about every possibility. To meet this goal, you’ll need to rely on your department managers and C-suite staff to better understand how technology affects specific parts of your organization. Once these processes have been defined and outlined, you can move toward creating a unified platform to best match them.

Start From the Beginning
While you might want to digitize your current infrastructure as soon as possible, it’s important that you consider, first and foremost, your current technology needs. The reasoning for this is simple--it’s possible (even likely) that your operational infrastructure is outdated in at least some capacity. Therefore, you should invest in new solutions that recreate your current business processes, as well as reimagines them in better, more efficient ways. In this case, you’re taking advantage of improving operations to an entirely different level.

Build Transformation Alongside Production
It’s likely that the solutions and processes you implement could disrupt your current operations, so you want to first make sure that digital transformation is possible without completely hampering your current infrastructure. To this end, you need proactive migration, along with a thorough testing procedure to ensure that implementation doesn’t hinder production. Virtualization and cloud computing are great ways to make this process less difficult, as you can use isolated containers for testing.

Plan for the Future
During the implementation process of digital transformation, you need to keep future flexibility and functionality in mind. Your goal should always be to improve processes while also keeping unforeseen changes in mind. Since your assets following digital transformation will be digitized, you need to take this into account when planning any future additions to your infrastructure.

Decatur Computers Inc. can assist your business with the implementation process of digital transformation. To learn more about how we can help your organization with a digital transformation from start to finish, reach out to us at 217-475-0226.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

Your business’s IT strategy is of incredible importance, especially when you consider how much your operations stand to benefit from a functional infrastructure. More than anything, though, IT can ensure that your business remains competitive in a world where the slightest a...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.