Get Started Today!  217-475-0226

Central Illinois' IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Premium IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Decatur Computers Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

IT Questions?

If you have questions about whether or not our IT services platform is right for your business, simply complete and submit this form and one of our trusted IT professionals will promptly respond to your query!

What Our Clients Say

  • Saved my WEDDING!
    Residential Client

    This past year I have been planning my wedding, and I have a ton of spreadsheets and documents on my computer pertaining to the “big day”.  I saved everything on an external hard drive just in case. One day I went to get one of the documents off of the hard drive and of course there were no documents in the file. My computer is very old so I have worried about it crashing. I have no clue where to take it to find out what went wrong. I was telling my cousin Steve Turner about it and he suggested Decatur Computers. I took it in, I was only there for about 10 minutes, they had great customer service, said that they would call me in a few days to let me know what they were able to do. I got a call that week, they not only retrieved everything on the hard drive but they also increased the speed of my computer so we were able to wait a bit longer to buy a new one. I would definitely recommend anyone to Decatur computers.

  • These guys do a great job!
    Residential Client

    "These guys do a great job! I took my computer in to be updated and they not only did that but they got rid of all the bugs and viruses and it runs much faster. Then when I got home with the upgrade my printer wouldn’t connect. I called them up and they connected to my computer from their location and within half hour they had me back in service!  It was also kind of funny watching them move the mouse and different things going on the screen while I was sitting here not moving a thing. :)"

  • Excellent service 
    Residential Client

    Decatur Computers has given us excellent service in our computer needs. The staff provides professional, immediate service. A telephone call to them gets immediate help with any of the needs we have had with our current system. We are most happy to have them available, and the prices have been right!

  • Prompt, efficient and affordable computer service
    General Fence

    “Decatur Computers has always provided prompt, efficient and affordable computer service at our home as well as at our place of business. We have also purchased several new computer systems from them and have been very pleased with the products they recommended for purchase. The technicians are always courteous. Any technical issues or problems we have had, they have addressed quickly to ensure that we had minimal down time if any at all. I would highly recommend Decatur Computers to anyone whether it be for residential or business services.”

  • The staff is very professional.
    Owner/Operator, Starship Billiards and Buffalo Agency Inc.

    “I run two small companies and have relied on Decatur Computers for over 7 years. The staff is very professional. One business runs a POS system the other data management . They are fantastic with both. There has never been a problem they cannot fix, even though both systems are very different. I would strongly recommend them to anyone for whatever they need.”

  • Great service and fair pricing!
    CEO,  EHC Admin Service

    “I have worked with Decatur Computers for over 10 years. I have always had great service and fair pricing. Now that I have my own home based business I am looking forward to the continued relationship. The staff is always courteous whether it is on the phone, in shop or off site. I know that I can count on them to fix my problem or answer my question.”

  • I would highly recommend Decatur Computers Inc.
    Plant Director/Operator, Jacobs Field Service

    With today’s technology advancing so fast it is nice to know there is a one stop shop for all technology problems.  I personally have gained a lot of knowledge and had the best assistance with all my computer and software issues I have encountered.  I would highly recommend Decatur Computers for anyone’s personal and business needs.  As I always say ‘Why try to fix your own computer when that is what Decatur Computers does'”

  • Go Above and Beyond

    Decatur computer and their staff go above and beyond to serve their customers. Mathew was very friendly and informative through the repair process. I received emails through the entire process updating me on the progress of my repair. I would highly recommend Decatur computer to anyone i know for repairs or upgrades. Thanks again to Mathew his great customer service and hard work.

Latest Blogs

Focus on Building Your Remote Management for the Best Hybrid Experience

What is a Hybrid Work Environment?

The workplace is something that most people look at as either in-person or remote, without much variation or room for both. However, a hybrid option aims to provide the benefits of a remote environment with those of an in-person one. Employees might spend a certain amount of time in the office and the rest of the time working remotely. You can look at a hybrid workplace as something of a compromise; it gives employees more freedom to work remotely when they need to while also promoting an in-person workplace environment for when it matters most.

How Can It Be Achieved?

Let’s say you want to implement a hybrid workplace, as you find the benefits to be something your employees might enjoy. You can make sure that your hybrid workplace is designed effectively by designing it in a way that favors remote work. Simply put, if it can be done remotely, it can be done in the office. The opposite cannot be said, therefore it makes sense to prioritize remote operations. This approach also helps those who work in-house by giving them more options, one of which is to work in the office without restriction.

It also helps to ensure that your in-house operations can accommodate any number of in-house workers. One way businesses do this is through a desk reservation system, where employees can book a desk or workspace for when they plan on working in-house. To accommodate this request, it also helps to make sure that your employees have the technology and access they need to effectively do their jobs, be it in-house or remote, including laptops, smartphones, software, data access, or otherwise. As long as these conditions are met, your employees should be able to transition from remote to in-house as needed.

Don’t Let Technology Be Your Sticking Point

When it comes to the hybrid workplace, you can bet that technology plays an important role in making it happen. Thankfully, you have technology professionals like Decatur Computers Inc. whom you can rely on to ensure you don’t fall short in this important aspect of running your business. To learn more about how we can help you build the hybrid workplace environment you’ve been looking to create, reach out to us at 217-475-0226.

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Innovation in the Workplace Doesn’t Have to Be an Annoyance for Your Team

Or, in other words, are your digital transformation efforts rubbing your team members the wrong way? Let’s discuss.

Are Your Team Members Annoyed by the Technologies They Use?

Here’s the thing: piling on new technologies and expecting your employees to keep up is only going to burden them and put undue pressure on them.

It really only makes sense, when you think about it. For all the benefits that new, modern business technology offers, suddenly springing it on your team members can have a few detriments, including:

  • Disengagement from one’s tasks
  • Lost productivity due to lack of familiarity
  • Frustration and discontent
  • Accelerated burnout

…none of which are good, of course. This gets even worse if the technology you adopt makes them feel as though they are no longer of value to your team. Things like automation—which literally does the jobs that once took up a lot of your team members’ time—could be perceived as a direct threat to their employment, only alienating them further.

However, it doesn’t have to be this way.

Used Correctly, Technology Can Enhance the Workplace Experience

When implemented properly, modern IT can greatly improve your team’s satisfaction—even in the case of automation. It all depends on how you introduce it into the workflow, and what purpose it serves.

For instance, rather than automating the tasks that your employees see as their primary work responsibilities, it makes more sense to remove the rote tasks from their day that keep them from their more skill-based responsibilities. Not only will this help to boost productivity, but the fact that their skills are being engaged will help them feel more loyal and increase their retention.

It is important that any consideration of adding automation into a process should involve a few critical questions, like what pain points the automated process could alleviate and what the return on your investment into automation can be expected to be.

We Can Help You Ensure You Automate Your Business Most Efficiently

Trust our team of experts to review your IT infrastructure and identify ways to make it better for you and your business’ operations. Give us a call and ask about an IT audit today at 217-475-0226.

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Is Hardwiring Your Connections the Most Beneficial Networking Strategy?

Today, we want to discuss some of the strengths and weaknesses of wired and wireless connections. With this information in mind, you can make the best decisions for your business.

The Benefits of a Hardwired Connection

  • Speed - Wired connections are faster than wireless ones, so you can use an Ethernet connection to improve speeds for transferring data with your network and the Internet.
  • Stability - The wired connection will be more stable and less prone to interference, so you are more likely to maintain consistent Internet speeds.
  • Security - It’s easier to secure a direct connection between two network points compared to a wireless signal broadcast through the air.

The Benefits of a Wireless Connection

  • Mobility - A wireless connection is not limited by the physical or wired connection, meaning you can take your work on the go to effectively collaborate and be productive from any location. Employees can work from their desk, a conference room, or anywhere the wireless access allows.
  • Scope - Wireless connections give your team more devices to get work done with. This is incredibly empowering for businesses and employees, and it can even be a great perk for people visiting your office.
  • Convenience - Accessing the Internet is made much easier when you don’t need a wired connection. Since collaboration and communication benefit from increased accessibility, a wireless connection makes sense to have.

A Hybrid Approach May Offer Maximum Benefits

If a business can embrace connectivity and still benefit from access to a network, then it should absolutely do so. If you can successfully implement wireless connectivity, then we are of the mind that you should, while also keeping its weaknesses in mind. Ultimately the choice will depend on your business’ specific needs and your employees’ demands.

To learn more about how you can take advantage of wireless connectivity and technology, reach out to us at 217-475-0226.

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Know someone who would benefit from Decatur Computers Inc.? Let us know!

Latest Blog

It doesn’t really matter what your stance is on remote work, as it has become quite clear that it is one of the aspects left over from the ongoing pandemic that is unlikely to go anywhere anytime soon. Despite these new developments, however, employers are still demanding th...

Latest News

Decatur Computers Inc. is proud to announce the launch of our new website at http://www.decaturcomputers.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.